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November 2022 by La W.
Please think twice before patronizing this establishment. After my mom's passing I found myself faced with a divorce with a spouse of over 30 years. Alone, and afraid and needing divorcing help I went into this makeshift " business" on Nov 2 2021. I scratched together over 600 dollars to pay for a separation. The employee there completed paperwork to file to courts, but, for months kept pushing my paperwork back. Then the calls weren't being answered, no answer?!?!, then, no emails, no answer!?! come to find out this lady was GONE. Vanished with my, dineros,, my $$ money, my cash,$$$ my I've gone back and forth with these people but to no avail. They do not want to commit to what was offered, but they would like to offer me a 90 dollar refund. Now where they do that at? I'm a military veteran and this is ridiculous. I don't know about you, but, I work hard for my money I didn't serve in the Army Cavalary as a female to get spit on. All documents retained......DO NOT PATRONIZE THIS ESTABLISHMENT UNLESS YOU WANT UNPROFESSIONALISM PERIOD. THEY ROBBED ME OF OVER 600 DOLLARS WITHOUT GIVING ME ANYTHING. and that's the truth so help me GOD. BBB has been notified of their unprofessional practices, let's see where this goes. I need my MONEY.
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July 2021 by Benita Navarro
I want to thank the staff for helping me with my vehicle registration they are so attentive and friendly I can honestly say the best part is no wait time
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June 2021 by Douglas Taylor
Kathy and Kelly are the best folks. Did all the dirty work for me so I didn’t need to stand in a Mile long line in 100 degrees at the DWV. Their nominal fee is well worth it. Didn’t ruin my whole day like going to any DMV does and to your soul. See these gals and be treated well and laugh and have fun. Instead of feeling like dirt.
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May 2021 by Troy Hector
Good people to deal with. They made a mistake on my registration and made an effort to make it right. I'll be taking my registration here from now on.
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March 2021 by Anthony W.
I've used registration services before, usually as a result of procrastinating and honestly as a last resort. I have to say, I will no longer use anyone else and will most likely use them as a 1st choice rather than mail my registration. Lisa was EXTREMELY helpful and very knowledgeable. As a business owner myself, I know how we can sometimes get callous with the daily customer service regiment but it's comforting to know that there are business people out there who pride themselves in their work. Lisa is one of them. Thank you again Lisa!
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February 2021 by Robert Vernetti
I try to support small businesses in my community but when they GOUGE and charge $55 for a moving permit I will gladly go somewhere else, ripoffs
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January 2021 by Dan Harley, Jr.
I had gone to AAA for years for registration and title transfer because it was convenient and faster than DMV.My wife and I purchased a car from friends a year and a half ago. For whatever reason, the car failed the smog test which caused a domino effect of issues. For one, the title would not transfer according to AAA. Thank to covid-19 this issue lingered for months. We finally got the car to pass smog. Went back to AAA & found out we needed more paperwork.Headed back to AAA with updated paperwork when they were going to have me wait outside for over 2 hours. Fortunate that happened because it forced me to seek an an alternate to deal with this mess.Found AV Vehicle Registration on a Google search. Called to confirm they were open. A human answered the phone! I came to their location an hour later. No waiting! Went right into an office, sat down and watched the magic happen. They found the issue with the paperwork AAA rejected (typo of all things). Corrected all the info, singed a few papers, paid the fees and I had my 2021 tags as well as finally owning the car according to the State of california.Everything was done in about 30 minutes while waiting in a comfortable office. I would still be waiting 1 1/2 more hours outside had I gone back to AAA.Also found out they handle legal docs, which the owner should update their GMB page accordingly.Staff was fantastic. Office was clean and Covid-19 safe. Absolutely recommend going here. Well worth the small fee to get it done right while waiting in a comfortable friendly environment.Thank you!
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January 2021 by Danny Garcia
Every time I go to this place they are super helpful and service is quick and professional.
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December 2020 by steven gauronski
Used this place 2 times for title transfer, first time was great but was an easy transfer I had the title, second time was with lein sale paperwork. Went in Oct 29 paid for everything all paperwork was in order and was told transaction would be completed the following week. My tags were expiring Nov 14 was told the transfer would be done before then and paperwork would be mailed to me. Never called me I had to call them after waiting that whole week, I ended up having to go in and pay them another $30 on November 20th wouldn't tell me why exactly but I know it was because registration was $30 more from not being paid on time, was told it would be done the following week. Finally get a call after my persistent calls to them saying registration was ready but now its the beginning of December. Think twice before using this company, I waited to leave this review until today when my title arrived in the mail and everything was finalized. Wish I just went to the dmv and handled myself not worth the 55 dollar fee to use their service and it ended up costing me an additional 30 for them not paying my tags on time went in 2 weeks before they were due.
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June 2020 by Giovanny S.
Walked in for a vehicle transfer and couldn't help to notice how clean and organized the establishment was. Victoria,Kelly and Lisa were all very helpful,kind and extremely professional!! I was in and out in 7 minutes, I will never go to the DMV and waste a days worth of work again lol. They do way more than dmv related services check them out...
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April 2020 by Andrew R.
Friendly in this time of chaos and uncertainty... they weren't able to process my paperwork due to the DMV being closed because of Covid-19 but they were very helpful in letting me know the proper steps we can take in the future when everything goes back to normal. Thank you AV Vehicle Registration!
