Chase Bank
ATMs ,
Banks
Hours:
19311 Bear Valley Road, Apple Valley CA 92308
Hours
About Chase Bank
Chase Bank is a financial institution that has received mixed reviews from its customers. While many customers express satisfaction with the friendly and helpful staff, they also highlight some frustrations with the bank's operations.
One customer notes that the bank has been great for them over the years, with the local branch assisting in resolving issues with the account and customizing credit cards. However, another customer reports a negative experience, particularly with the drive-thru and ATM services at a new location, which they find to be unreliable and inaccessible.
The long lines and limited teller windows at the only remaining branch in the area have also been a source of frustration for some customers, leading to lengthy wait times. Despite these challenges, one customer recently had a positive interaction with a staff member named Rebecca, who was able to address their request efficiently and with kindness.
Overall, Chase Bank appears to provide a mixed experience for its customers, with the quality of service and convenience of access varying across different locations and interactions.
Most Recent Reviews
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August 2026
Simple credit card statement requires waiting in a second line because not all tellers want to take extra 3 min to print it out. Waited and was greeted by two in the lobby who still skipped my request just to help a lady who came in after me. Im glad its not my regular bank.
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March 2025
Nobody at this bank told me they would hold my check for 9 days when opening an account. My landlord is pissed, my auto insurance and phone bills are not getting paid. Chase bank sucks.
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March 2025
ATMs never have money. People take 1 hour to withdraw money through drive-thru ATM. Switching banks. Local credit union has 0 wait time.
More Comments(52)
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Apple Valley, California
