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February 2024 by Ana Padilla
I bought a car battery in November 2023 and in a month it discharged I took it to the store and they recharged it. A month pass and again it discharged so I took it back and the assistant manager said he has to check it and see if it’s good and he will call me if it’s good or need to replace it. It passed two weeks and I did many get a call so I went to the store and they said to wait for a call from their manager. The manager called me and said unfortunately since the battery never was picked up it was reported abandoned cause of their so called policy if left for over 7 days. Which was never explained to me in the first place. I couldn’t get the battery or my refund even if I had a warranty and the receipt. So no battery and or no refund. Never again will I go to o’rileys!
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January 2024 by Evertt Hutchison
Excellent service friendly service great atmosphere
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January 2024 by Kevin Wells
Great place for all your automotive needs.
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December 2023 by Eileen Hyder
Very helpful and trustworthy!!!
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December 2023 by Pattie Brown
Excellent customer service
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November 2023 by Gizelle Bowdry
Very helpful. The sales Associate went outta her way to find me the best deals.
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September 2023 by Benjamin Peck
Ended up there with one lug nut left on my truck they kicked me out saying I was drunk and called the cops on me..... cops showed up and did an assessment determined I was not intoxicated. I had to call AAA to get home after they let me but a new lug socket.... I willnever go back
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September 2023 by Ray Henderson
Awesome people work here,,, best place to buy all your auto needs,,,awesome place to shop,,
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July 2023 by jake wong
Got what I needed, air filter, they have most of my needs for my vehicles
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March 2023 by BIG DAWG
O'Reillys is not very diverse and very rude to customers. I received horrible customer service from employee Dylan. I paid for a part from a different location. When I showed up to this location to pick it up, employees never pulled it. Keep in mind these employees don't like to get dirty, so if you have any returns, make sure you box or bag it because they will not and will request you do so. Don't shop here, please go to autozone where staff is very diverse and they are not afraid of a little dirty mechanic. The economy is not doing so well. Hopefully, O'Reilly will survive but there is always autozone.
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March 2023 by Thanos A.
O'Reillys is not very diverse and very rude to customers. I received horrible customer service from employee Dylan. I paid for a part from a different location. When I showed up to this location to pick it up, employees never pulled it. Keep in mind these employees don't like to get dirty, so if you have any returns, make sure you box or bag it because they will not and will request you do so. Don't shop here, please go to autozone where staff is very diverse and they are not afraid of a little dirty mechanic. The economy is not doing so well. Hopefully, O'Reilly will survive, but there is always autozone.
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March 2023 by Martin Sauceda
Not happy with this place. People are not friendly and will not be going back as I have napa and auto zone close by
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January 2023 by Dr M Bright
Took car in for the code test. The service guy was quick and knowledgeable. He printed the codes out for me. Definitely recommend this auto stop.
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January 2023 by Christopher d
Robert, Tami, ,Brittany and the whole crew there are absolutely awesome. They're always willing to listen and help you with all your part needs a s well as questions. I couldn't have Rebuilt my truck without them they ordered parts took them to the mechanic for me and delivered them just all around wonderful group of people that worked there I definitely recommend the team there at the Kiowa & Bear Valley road store. They go above and beyond to ensure you get the quality parts and warranty you need. As well as are accommodating to tool rental. You name it they're there to help. Thank you all of you , you rock. ??
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November 2022 by Lolo420 Perks
They were very helpful to me and I got a battery they even put it in my car for me thanks o Reilly you hooked me up. L
