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August 2023 by Clay Johnson
Quick, ha d my medicines, accurate, friendly. applied insurance, answered my questions. Couldn't ask for a better experience.
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May 2023 by Ruth Ingram
Except for two workers this place is great. Xavier and I think it's Allie are rude and unhelpful. The rest of the people are pretty good.
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March 2023 by Pug_831 !!
I love the products and everything is super organized and easy to find. I will say though I started working near the store in Aptos and so I just started going their more often and 2 times I have been there the same lady has been working the cash register, I think her name is Peggy, and both times she has been extremely good and has rolled her eyes at me and rushed me out of the store when I still wanted to ask a few questions, their was also nobody else in line behind me. I was also trying to ask for a price check on a few items that she had already scanned because she started scanning before I could ask any question she then told me to just read the price on the read then rolled her eyes. I then was trying to point to something because i was trying to separate what I did and did not want and she grabbed it and hid it under her hand… it made things a little difficult. She did something similar to my friend when she wanted to check out. When she acted like this the first time I thought maybe she was just having a bad day but treating a customer like this multiple times does not sit right with me. I have also heard complaints from other friends and family. Not to mention it is just her so it is kind of hard to avoid her. Not to mention when it’s time to pay it does not say on the reader ti tap or insert your car then so I am always unsure when to do so because she just stands their and then gets mad at me when I have not already paid…. I try and make it into a joke or sum just to lighten the mood but she just rolled her eyes… really nice store and I love the products just not so big on the customer service.
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March 2023 by Eileen Staats
Clean well organized store. The pharmacy staff is very helpful.
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January 2023 by Robert Pacholski
Very friendly, courteous helpful associates. Surprisingly good prices on liquor, beer & wine.
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January 2023 by Carole S.
Rite Aid Aptos filled my prescription immediately after Urgent Care called it in. I was impressed at how quickly it was done. They called today to check on another prescription I had been taking. This is the personal service I think we should expect from pharmacies. Thank-you Rite Aid!
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December 2022 by Lanie Saunders
Always a positive experience at Rite Aid.
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October 2022 by Kian Stipp
The nice old lady at the register was hilarious and super patient while I crashed through my first door dash shopping experience. I pray she gets a living wage for putting up with us young stupid people moving so fast. She saved my life that night. I slowed my roll and watched a big rig run a stop light and would have done me in if I was moving as fast on my way out as I was on my way in. Respect your elders they made it this long for a reason!
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October 2022 by Reed Welch
Courteous, professional and efficient, even with staff shortages. This is my go to pharmacy in the area. Web support could use some help.
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October 2022 by Mark
Bad pharmacy experience-unfriendly and uncaring
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September 2022 by Nina Markman
I have to say this Rite Aid is like a second home for me. I’ve been going here for the last 7 years and they always make an effort. They try to help out even when I’m the one who asks for my scripts last minute. They got me thru the pandemic when they were literally the only humans I saw in person for about 2 years while I took care of my mom.Ageless Pam is my hero and anyone who knows her would agree.The managers and crew make this Rite Aid a neighborhood gem.
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August 2022 by Robin Guerra
We had a great helper Savi whoi helped us find a football so our kids could have fun at the beach!!
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August 2022 by Jack A.
Called rite aid to ask if they have distilled water. The guy asked me to wait so he can check. What a nice guy, right?He checked, and said they don't have any. Because I know the people of Aptos very well, I went to the store after the call. Can you guess? Yes, BOXES of distilled water :|Woooops!!! How is it possible that the guy checked and didn't find the boxes on the attached photo?Rite aid is lying? Or just lazy?Rite aid has a very impressive reputation of a low quality pharmacy. Avoid at all costs.
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July 2022 by Yesenia M.
I went in there looking for specific protein, I found it but the price was $10 more than what it said online. So I asked the clerk (young girl with black blondish outgrown hair) if they price match she automatically cut me off and said no and took the protein out of my hand before I could finish putting down on the counter, she didn't even let me finish talking or anything, no greeting at all when I first went in, no eye contact while I talked to her, very rude and as if she didn't want to be there.
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July 2022 by Sandy D
I always love going into a Rite Aid and this location is no exception. I went in looking for a pot for a plant. Found exactly what I wanted at a great discount at 60%. Also picked up a couple other things while I was there as well because of the great prices.
