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August 2023 by Zachary Wong
Spencer is a terrific realtor who was super- responsive and supportive of our needs. He has great knowledge and experience, is well-connected and always stayed on top of things. Spencer is easy and enjoyable to work with — open and honest — and he would be my go-to person in the future.
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June 2023 by Ace s
Spencer is a consummate real estate professional. He has thurough industry knowledge. He has tons of experience and has contacts for all of the ancillary services needed for a smooth and satisfactory real estate transaction. He is the best!"
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April 2023 by Torey P
You are in good hands with Spencer Hays. As a long-time Santa Cruz local, he knows the area like no one else. He is also a great person who will have your best interest at heart. Thank you Spencer and team for making our move to Santa Cruz from Los Angeles so seamless!
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February 2023 by Charles Hendrickson
My wife Camille and I offer our highest praise to Spencer Hays and Ben Strock of Strock Realty. It had long been our dream to move from the East Bay to Santa Cruz and live near the ocean. A few years ago, we met Spencer and Ben and worked with them looking for the right opportunity. Over that time, they were always at the ready to answer questions and show us properties. In the summer of 2022, we found the perfect property but getting the deal together was a high-wire act between the sale of our East Bay home, rising interest rates, and negotiating the price on the Santa Cruz home. Spencer spent many days (and nights), and even time on his vacation, helping us navigate both deals. He left no stone unturned and used his considerable expertise to close the deals for us. And when we had final questions about the crawl space in the Santa Cruz home, Spencer dawned protective outer clothing and a mask, went underground and took pictures of every nook and cranny! After we closed but before we moved in, Spencer set us up with terrific local contractors to finish up a few things and he came by the house in the mornings to meet them. He has incredible attention to detail and provides a full service follow through that is rare. Perhaps what is most special about Spencer is how patient and sensitive he was to our needs and concerns, without fail. He is a true gentleman, and we are forever grateful to him and Ben for bringing us to our dream home. If you have an opportunity to work with this team, know that you are engaging people that are highly competent and truly care.
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October 2022 by Mike Montgomery
My wife and I highly recommend, Spencer Hays at Strock Real Estate! He is professional, friendly, willing to answer all our questions, pays close attention to detail and helped sell and buy our new home seamlessly! I can't say enough positive things about him! I am completely satisfied.
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March 2022 by Dan H.
Spencer did a fantastic job. He is professional, friendly, knowledgeable, and helped us get our dream home! I highly recommend Spencer, and would use him again for any future real estate needs. One big thing to note is that even after the close, he is more than happy to help with any questions and ideas.
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February 2022 by Victoria Chen
Can’t say enough positive things about Spencer. He provides a depth of insight about each home and neighborhood with unparalleled efficiency and precision.
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November 2021 by Rebecca Whyte
Spencer is the BEST! He really is great to work with - great energy helps to make the process less stressful and more fun! He is knowledgable in the market and has a lot of connections. I plan to use him again in the future.
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October 2021 by Barb Hanson
My husband and I have worked with many realtors through our lifetime but never one like Spencer Hayes. He was our realtor for both the sale and then purchase of our home. He went above and beyond through every aspect of the process. He was full service from staging to window cleaners and contractors and referrals for everything we needed.He is always available, trustworthy, and treated us like family. In addition, Strock Realty has been a pleasure to work with and so supportive behind the scene. Thank you Spencer Hayes!!!!
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October 2021 by Allen Allen
Spencer Hays of Strock Real Estate knows his stuff when it comes to purchasing a home in Santa Cruz County!! We came to Spencer looking to purchase in the county with a healthy check the box list that had to be checked off to find the house we needed. We being a multi generational family, 90+ year old Yia-Yia, 7th and 9th graders and mom and dad in the middle. Through Spencer we found the perfect house, it was not easy given the current market we are in but we did it. My friends tell me we are very lucky to find the house we did, esp in Soquel. My reply is we had an extremely good realtor and we are very lucky for that.
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May 2021 by Taylor Moir
We really enjoyed working with Spencer during the home buying process. He drove us around town to view numerous listings and always gave us his honest opinion about value and work needed for each home. He's friendly, personable and always went the extra mile to please us. When the family selling the home we bought decided to take their washer/dryer combo with them at the last minute (after having initially agreed to include it in the offer), Spencer offered to buy us a washer/dryer combo on his dime. His background in construction gives him a leg up on other agents as he's able to accurately estimate pricing for remodel projects, reroofing, etc., as well as pointing out potential zoning and permitting issues that could arise. I would highly recommend contacting Spencer if you're looking to buy a home in the Santa Cruz area.
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December 2020 by Lisa Paterson
I don’t recommend agents often to friends, but I wouldn’t hesitate with Spencer. He is first class from start to finish. He took care of small details along the way and has continued to check in on my family a year after the sale. His attention to detail is what everyone wants in a broker and his knowledge and resourcefulness is priceless. Lots of brokers out there but few are like Spencer.
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November 2020 by Catherine Wingert
Fantastic Experience!! When we were ready to purchase property on the coast, we worked with Spencer Hays of Strock Real Estate. Spencer's expertise exceeded our expectations. First, he drove us around Aptos to see the various neighborhoods and took us to see several properties. This gave us a better understanding of the local market. He asked lots of questions and quickly discerned our priorities for a home. Our search for the perfect property was exciting and fun. Spencer had great insight; and gave helpful input and suggestions when asked. When it came time to make an offer, he helped us navigate the whole process with ease. Purchasing a home is always stressful, so be sure to choose an agent who will make your experience as pleasant and rewarding as possible. We highly recommend you choose Spencer Hays!!
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July 2020 by Billie D.
HORRIBLE! This agent had a rental listing in Rio Del Mar that we paid $60 to submit a joint rental application and were told we were on the top of the list. My application showed it was never viewed and after reaching out to ask why, never received a reply from Spencer. After multiple messages, meeting the owners, and a week of waiting - learned we did not get the house or an explanation of why. We are homeowners and landlords and were well qualified for the property. I feel the agent already had a someone lined up to rent the house, and it was a big waste of our time and money.
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June 2020 by Kim S.
What a joy to have found Spencer as our realtor in the Capitola / Aptos locale! He was extremely knowledgeable on the area, our specific property and provided valuable insight that helped us secure our dream beach getaway! We'd highly recommend Spencer to anyone looking for real estate in the Santa Cruz County area. He responded during all times of day and over the weekend ... just what we needed with our busy schedules. Thanks again for your dedication - it was a pleasure working with you!
