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July 2022 by Emily M.
Food never looks fresh here. The only reason to come here is if you need something in the middle of the night - otherwise just go to New Leaf down the road and you will get higher quality food.
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June 2022 by Reviewer X.
Won't come back here. We came for fried chicken, which is normally $9.99. Decided to get the $15 deal as it included drinks, rolls, and potato salad. LIARS! Just a ploy to get you to buy more. They still charged us an extra $10. Even as members. Will definitely report this store for false advertising. I'm so upset. Also, rotisserie chicken - dry and gross. Shame on you, Safeway.
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May 2022 by Sheryl L.
I like Safeway, but this branch don't have an oven in the Deli for weeks at a time!!! It happened dozens of times that the over broke, and for weeks they don't fix it! Very annoying! It's like they don't give a f***
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May 2022 by Christine C.
The best floral dept. in the area. The guy that works there is super nice! He was helpful over the phone and in person. Thumbs up!
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April 2022 by Steve G.
This rating is only for the deli employee, that waited on me today. There are other deli employees that are much nicer to deal with, but the young lady today is my least favorite. Every time she's waited on me, you get the overriding feeling that she either hates customers or her job or both. Not sure what's up with that. Why?? A little more pleasant attitude isn't so hard, is it? I just have to wonder why, 5 years after my first review of this store, the place is still the same.....
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February 2022 by Driven C.
I would like to update any yelpers or readers about my call with Briana Lyle. Today 2/25/22 3:19pm I ended a call with Briana and I am left in awe as to how kind and compassionate she was on our call. I am very thankful I made yet a fourth attempt to reach her over the incident with her fellow employee Yoana. It is my hope that Briana is very well recognized for the way she cares about each customer and their in store experience. Everyday since that day I've driven in the area of this Safeway I can't help but to fee the negative feelings after my experience in the store that day while wanting to get a sandwich. Since my call with Briana, that feeling will change into a positive feeling as I am very thankful to know Safeway has a great store director. To Safeway Corporate, I hope she is recognized for the way she's handled this situation. I hope to speak with the area manager to give that person the positive news on the outcome of my bad experience.
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February 2022 by Roger A.
If you're going to have Apple Pay as an option to pay, then tell the customer or have a sign saying, no cash back on Apple Pay!
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December 2021 by Sunil R.
Made a grocery run here during a vacation in the area. This is a nice quaint strip mall that reminds me of one you would find in a mountain town somewhere. We got everything we needed and we left stocked up with food and more importantly wine. Asked a staff member for some help and she was quite curt, I am not letting you get me down on my vacay lady!
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October 2021 by David A.
love the friendly workers. they keep long hours open.when i absolutely have to have something from a grocery store, i can count on aptos safeway.
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September 2021 by Tom S.
Smallest Safeway market I've ever visited. Limited inventory compared to the newer mega-markets. I stopped in for a fast 4 items purchase. Constantly had to weave and dodge between other folks because the aisles are ridiculously narrow. Pharmacy section pitifully small. Looked for a specific sun screen lotion that is super common. Was not on the shelf. There were only 4 brands of sunscreen and about 2 bottles each of those. I've been in bigger and better stocked 7/11 mini-markets.
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September 2021 by Michael W.
Most of the Safeway markets are almost the same. The best about this one is close to the campground we are when we are there on the Labor Day weekend. The store in front is the older style classic looking of the Safeway. It is outdated but still organized and clean. The key is I can found everything I needed in the store. The parking lot at this store is smaller than most of the Safeway markets I have shopped. Finding a parking space can be challenging sometimes! But the parking lot is clean and looks very safe to me.
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February 2021 by Ruth I.
Should be an option for negative stars. One register open 8 people in line. During the pandemic and shelter in place orders they decide it's a good time to bring in out of area people for a remodel. So they switch the store around, people are spending longer in the store. Merchandise carts blocking aisles.l, not even the clerk's know where items are.
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October 2020 by Mia C.
We stopped by this Safeway to get some firewood for our camping trip since this was the only big store near to Sunset State Beach, where we were headed to. I don't recommend buying it from here though- it was very smoky and not the kind used for outdoor campfires.
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October 2020 by Charlie B.
The safeway in my area makes me feel like a thief every time I go in!I hate going in that store, I'm not sure if it's the store or just the people that work there but these people see a black man and they watch me like a hawk! I'm sick of it! I try to avoid going in most times but sometimes I don't have time to go to another store and I always regret I went in that store.I can look behind me anytime when I'm in the store and see some safeway employee staring at me then look away quick as if they were doing something else.When I use the self check out there could be 3 non black people checking out with no attendant insight but as soon as I walk up here comes the attendant watching me!I've been going to that store for 3 years they still act like I'm a thief!I get anxiety when I go in the store, most times I'll just skip it and get milk and water at a gas station.I'm a black man not a thief!
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October 2020 by S S.
I have been asking to please order select tonic water for a long time, last week another manager david promised to order and have 6 x12 pack for me on Sunday at costumer service w my name... Sunday I called costumer service and the girl said nothing was there and she was going to check on the order and was going to call me back..NEVER heard back from her either. So I will have to go to Whole Foods or new leaf... bummer because it means more stops when shopping.. perhaps I'll just change my one shop shopping to another place. I have also checked w watsonville and 41st ...-all the same.. so Santa cruz county must be drinking a lot of G&T's.........