AAA Arcadia Insurance and Member Services offers a range of helpful services, including 24-hour Roadside Assistance for drivers and passengers. Customers can access various insurance policies, such as auto, home, renters, and life insurance. The staff is noted for being courteous and providing exceptional service, often taking the time to answer all questions thoroughly. However, some reviews mention issues, such as a musty smell in the building, indicating a need for maintenance that could impact comfort during visits. Additionally, while driving lessons offered quality instruction, there was a concern regarding the strict enforcement of lateness policies, which could feel unyielding in certain situations. The location also provides convenient services like TSA PRECHECK and immediate DMV sticker renewals, making administrative tasks easier for members. Many customers appreciate the travel agents on staff who assist with booking flights and hotels, alleviating the stress of planning trips. Overall, AAA Arcadia is recognized for its top-notch service, but it could benefit from addressing environmental concerns and flexibility in service policies.
Just for your information, If you are here for smog check, the technicians show up at 9am, NOT 8:30
November 2023
I was literally in the building for 6 minutes. I had no appointment, I walked in, told them I needed to renew my car registration, they told me to wait in a short line, called me right away and processed everything quickly. I highly recommend to renew your tags here. There is a 3% charge when paying with a cars though.
July 2023
Quick In n out. Never a long wait, bunch of parking and lots of restaurants around the area.
