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November 2023 by Robert G.
The owner, Daniel and Marc are the absolute best. Highly accommodating, great value, and good quality cars at a fair price. Thank you guys for being the best.
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August 2023 by Emily Roberts
Supposedly pet friendly, but charged me a $250 cleaning fee because I didn't vacuum well enough "there was some pet hair in between the seat."They didn't tell me this until I dropped off the car, would have got it cleaned elsewhere had I known it would be so much. To his credit, the agent did offer to let me go clean it and come back but if my first pass wasn't enough I don't know how I could have gotten more up and I needed to get to work.
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May 2023 by Jenn Cooper
Arcadia budget is awesome. Best customer service. Always so helpful. Only place we will rent from!
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May 2023 by Josh Cooper
Excellent staff. Quick in and out
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April 2023 by Franz F.
Used this place a few times . Much better than enterprise in Arcadia. Quick service. Nice car choices.
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February 2023 by Sage R.
The car they gave me was filthy and looked like it hadn't been vacuumed since the Clinton Administration.
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February 2023 by Erica Fung
My first time renting a car from this location. I discovered that they are both Avis and Budget. I booked the night before, and they have inventory to provide me with a car in the morning. They were able to give me a car that I like, and it was very clean. There was no smell inside the car. The staff was not as friendly, and he seemed to be in a rush with me. When he handed me the car keys, he told me that “all the damages were noted, and you are all set.” When I walked to the car, I saw quite a number of scratches, so I did not feel comfortable. I walked back to the office, and requested a walk through with another staff. She is very patient, and noted all the damages with me, which I appreciated. I was supposed to return my car at 11:30, but I was running behind. I called and asked if I can drop off the rental at 12:30pm. Another staff approved it.Took 1 star off because of my experience when I was picking up my car. Otherwise, good experience overall.
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January 2023 by Erica F.
My first time renting a car from this location. I discovered that they are both Avis and Budget. I booked the night before, and they have inventory to provide me with a car in the morning. They were able to give me a car that I like, and it was very clean. There was no smell inside the car. The staff was not as friendly, and he seemed to be in a rush with me. When he handed me the car keys, he told me that "all the damages were noted, and you are all set." When I walked to the car, I saw quite a number of scratches, so I did not feel comfortable. I walked back to the office, and requested a walk through with another staff. She is very patient, and noted all the damages with me, which I appreciated. I was supposed to return my car at 11:30, but I was running behind. I called and asked if I can drop off the rental at 12:30pm. Another staff approved it. Took 1 star off because of my experience when I was picking up my car. Otherwise, good experience overall.
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November 2022 by Christine C.
So efficient and professional!! I used them twice now and it was super easy! The price was good and the cars were super updated and had Apple play
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August 2022 by Doanh H.
Outstanding customer service. After looking in different locations for a car, Daniel was able to provide me with the right information and get me a car that I desperately needed. I give him 5 stars for not only understanding my needs but for prompt response. Car was in great condition and great prices.
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July 2022 by Faith London
The five stars is not for the company but for the gentleman behind the desk today that was honest. Thank you so much, instead of covering for your company you were honest by telling me that your store was overbooked and you were already 10 cars short for Friday. I was in the middle of making online reservations and my husband told me to stop in. I'm so glad I listened to my husband, had I not I would have booked a reservation and paid, but not had a car. The online reservations were showing me that cars were available. He had nothing today, he had nothing tomorrow, and he had nothing on Friday and was 10 cars short for his reservations on Friday.. today is Wednesday. This is a common thing that companies do. I've already had to deal with that kind of frustration with a few of the hotels around here being double booked, and then you show up and they have nothing. Thank you again sir for your honesty you saved my weekend.
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June 2022 by Leslie V.
I love found online walked in & out same with the drop off will definitely be coming back fist time renting a car and it was nothing like my coworkers were warning me about the man who w helped us I can't remember his name but he was an elder man with glasses GREAT service
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March 2022 by Olivia Janacaro
Very flexible. Great customer service and very reasonable prices. The car was great, it ran very well.
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March 2022 by Steve C.
It has been delightful dealing with the owner Daniel and his wife Stephanie. There are some bad ones out there yet am very pleased that my experience at this particular location has been nothing but great.
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January 2022 by Mr1maine
Daniel has very good social responsibilities with his costumers
