-
August 2022 by Channon A.
The pharmacy clerk was super sweet and called me up to be next...next thing I know Dr. Wilson the pharmacist on duty yelled at me to have a seat! Excuse me? The clerk literally called me up to be next. She was even flabbergasted at his rudeness. Extremely Uncalled for and unprofessional. I will be calling corporate because I felt his motive was not only biased but racial. I understand monday 5pm is intense and busy for workers but in NO way is this acceptable.
-
August 2022 by Connie L.
Manager named Jose has the worst customer service. He was rude as hell and unprofessional. If he can't do customer service, he shouldn't be there? A simple request of returning an items then re-purchase them to apply discount since they made an error initially on the original purchase, but he literally refused to help and said, "there is nothing that I can do!" Can't understand how difficult could this be or is he not capable of I wonder? CVS needs to hire quality people helping customer out with a better attitude, but not Jose, he is pretty bad .............
-
July 2022 by Se-Up K.
I paid in advance for my prescription. But your staff told me to pay again because I didn't pay. I showed you the details of my payment. However, he repeated the words that the payment was not made. I didn't know what to do. Your staff left me alone. And welcomed other guests. I was just standing next to I felt so much insulted and humiliated. The amount I paid is a small amount. However, the insults you have done to me cannot be counted in money. What will you do?
-
July 2022 by Christine N.
Came here to pick up meds, they didn't have it in stock but Celine was SO helpful and SO sweet. She called another CVS right away, asked for the cost, and made sure they had my cell so that that could text me when it was ready. I was so stressed when she first told me there was hold on my prescription and the meds weren't available. But her quick actions and sweet demeanor, made all the difference. It was later in the day, I could see all the chaos behind her, and she just smiled along. Celine, I hope you see this and know that you made such an impact on my day. I appreciate to the moon and back. You're a good person and it shows. You are probably always there for anyone in your life. They are lucky to have you. Thank you again.
-
July 2022 by Faith D.
Trashy. Manager is rude as hell. straight up talking sh*T about customers. Never nice to me always a stress a hole.
-
April 2022 by Mandy S.
There are good deals here when they give you coupons with their receipts which are usually a mile long. I also use their photo printing service. I also come after holidays to get candy that's discounted. So far every cashier has been friendly and helpful. I have honestly never encountered an unpleasant cashier here. I have been coming to this store for three years now.
-
March 2022 by Raymond M.
NO TO CVS! Changing our Family Pharmacy from CVS to any other pharmacy now. First time to this location and experienced bad service too soon - Once is enough. I changed our Pharmacy to this one as it is the closest but it won't hurt to go somewhere farther with good or at least decent customer service. It seems like there is a lot of better ones than CVS especially than this location. Reviews of others about some employees here were true, especially with the Pharmacy Tech Stephanie C., the lady with punky colored hair and nose ring (I think it's called a bull ring). Very unpleasant personality and seems like she is not happy where she is. Maybe CVS is not treating or at least training its employees well..
-
March 2022 by Joy P.
Just want to give a thumbs up for Jose ., he has a lot of service mind ., friendly, patiently very nice to everyone . This store couldn't do a good job without Jose ont duty . Seriously!!!
-
February 2022 by Tao S.
The cashier is really bad! So rude! I just doing nothing and he keep making me feel bad!
-
February 2022 by Henry H.
I went there to pick up the masks provided by the fed on the first day available, and the clerk at the pharmacy said to us they are all out and they are not going to get them anymore. On the first day? I looked over the clerk shoulder, and I saw there were a bunch of them in the back room. I wonder why they are not giving them out? Most likely, they keep them for themselves. By the way, this location always has a very bad service.
-
January 2022 by Kendrick C.
The person that gave me my booster shot was a magician. After I rolled up my sleeve, I said, "I gotta psych myself up." He replied, "We're done." I was so happy!
-
January 2022 by Suji W.
I called to ask if they have a certain item in stock. And a young man provided the info so went to the store as quickly as possible just now to get it. Then once I got there, the same person that answered the phone name Jakob helped me. I saw he was extremely busy getting the phone and at the same time at the register to help other people to check out. I went to self check out and machine was having some issues, he came to help me process. He was patient and friendly with all the customers. This review is not for CVS but for this amazing young man.
-
January 2022 by Tammy L.
I came here for a flu shot thinking that this would be convenient. The line for this is confusing, as all shots need to stand in line at the drop off line. Once you're checked and they tell you to stand on the side, but this causes a congregation of people just standing around blocking the pick up line, and it's hard to distant yourself from other customers. At least the person giving me the shot was accommodating and the shot did not hurt. I would avoid the pharmacy at all costs during rush hour, as a deceivingly short line could end up taking forever. They have a lot of employees behind the counter, but for some reason sometimes it takes forever to fill a medication that is ready (notified by text). I had my medication pulled from the shelf and they did not communicate to each other that someone already pulled it from the shelf, and it ended up floating around the counter. I ended up having to point them to my medication. They obviously don't work as a team here and need to improve their communication and logistics.
-
December 2021 by Alissa I.
Getting vaccines or any shots here stings! The pharmacist here literally jabbed it in so hard. Got my other shots at various other places over the years and it's never hurt like this. The line they have you in is a bit confusing as well and makes a traffic jam at the end of the store
-
December 2021 by Ruby Y.
I really like to shop at this CVS. You can find a lot of stuffs that other CVS don't have.
