-
April 2024 by Antonio Ro
No doubt very clean. And great customer service
-
April 2024 by Robert Caplan
A so, so fast food place.
-
March 2024 by Drew Wang
Friendly staff relaxed place and good
-
February 2024 by Mark M.
I have to say that Robert C. Runs a tight shop. Very efficient and smooth operation when he leads the team. His store is clean, professional and always filling orders with 100% accuracy. Much appreciated in this community.
-
December 2023 by Rico Zhang (Rico)
The high school student who works here (Joe if I remembered his name correctly) is always in good spirit with a great work ethic.Good kid with a bright future.
-
December 2023 by Tobbie Mok
Order process fast and friendly service. Love the El pollo loco chicken ??
-
December 2023 by Kim H.
Ordered 2 salads and a 3 pc combo got home and I had 1 breast and half a wing if you can call it a wing mash potatoes were lukewarm very unhappy. As far as the salads the double chicken was filled nicely but the classic wasn't even at the top of the tostada shell it's like I handful of lettuce very unhappy when you spend $30.00 on dinner and it wasn't great :(
-
December 2023 by vickie wagner
Manager Robert is awesome. Had a coupon issue and he handled it. Really nice meal for 2 option is a nicely rounded
-
December 2023 by ghaida'a alqurashi
The food was very delicious but , Need to be careful about the hygiene and cleaning. I use to clean my table in restaurant ??
-
November 2023 by Douglas K.
I rarely write reviews unless the establishment is great or terrible, and usually never for a chain fast food restaurant so let this be my first. I've been coming to this El Pollo Loco for several years now and I've been impressed at the consistency of the customer service and food quality. It's not usually a hallmark of any fast food type establishment to provide any type of customer service beyond the minimum since hey, the food is cheap and quick, what more can one expect? But this place stood out because everytime I've gone, whether it's busy or slow, there's always a manager working the counter with a smile, even going so far as to see how you're doing. It's not surprising that the service was good, but a pleasant surprise because it has been consistently good. Also, the chicken is decently tasty and again, consistent in quality every time I order. I've had everything from their chicken meals to their stuffed Quesadillas, paired with both their spicy avocado and pico de gallo salsas, they're all delicious. Now is it the BEST tasting chicken or the most juicy chicken out there? No, but for the cost and it being fast food, it's pretty damn good, not too salty, not too dry, just a decent amount of seasoning and juiciness to satisfy my appetite. Also, if you download the app, there are always some sort of special deals going on, not to mention the rewards points actually accumulate quickly enough to land you a free meal. Shout out to the manager and staff for making my usual fast food experience much better!
-
October 2023 by Mo Ni Ka C
Surprisingly the restroom is super clean. Thank you!They have good manners.
-
September 2023 by Vicky W.
Stuffings and fillings are like delicious jems hidden inside. Very cheesy and meaty. Filled and stuffed dishes are a pure delight!! Here I have the OVERSTUFFED QUESADILLAS: Top: Chipotle Chicken Middle: Poblano Chicken Bottom: Shredded Beef Avocado It's a chained fast food restaurant so everything is quick and efficient for the service. Pretty nice and clean dining area with inviting background music.
-
August 2023 by Michelle D.
Really nice El pollo loco in Arcadia! Good food, cooked made to order and it was fresh. Inside of the dining room was clean. Staff was nice! No complaints, will return.
-
August 2023 by Hector Monreal
Great food and friendly staff and
-
August 2023 by Maynard Cabellon
Just a solid fast food experience.