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April 2024 by Anonymous A.
I can't believe the mean reviews, this place is the GREATEST. I just got a whole new wardrobe of high quality clothes and shoes for 52 dollars. One pair of the shoes alone would have cost me that much at target and I got four pairs, six expensive lounge wear or workout tops two pairs of pants and a sweater I saw on ebay for 56 dollars during Halloween for five bucks. GHASSAN A. was the salesman maybe owner and he was the sweetest ever even helping me carrying things and gave me a few extra dollars off several things because I was so excited it was my first time there. I can't believe I've been missing out on this amazing store with such great stuff for the lowest prices I've ever seen anywhere. Anyone who complains about this store is just a jerk. Seriously.
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February 2024 by Em N.
The lady at the counter (probably owner) is so rude!!! I passed by while getting some drinks in the plaza and I saw a hanging sweater in a lilac color. I went inside to grab the sweater listed $5.99. I know the quality is bad but it's my favorite color so whatever. I'll get a few wears out of it. When I went to check out, the cashier was busy talking to someone across the store while I'm paying. She tells me "$5.56" even though the register clearly shows the total is "6.56." Whatever, she's just distracted, no big deal. I only have small coins in my wallet so I put 6 cents on the counter while I search for $7 in my wallet. While I'm searching, she goes "It's 56 cents not 6 cents!" I say "I know." Lady do you not see I'm still grabbing money? I hand her $7 in bills and 6 cents. She pushes the coins back to me and says "Take it back. It's not gonna help me." Okay??? Is that how you speak to customers?! That was so uncalled for. I just didn't want 4 pennies in change, that's why I gave her 6 cents so she'll give me two quarters back that I can use for car washes or whatever. After she takes my $7, she punches it in the register and the change total $0.44 pops on the screen. She stares at it for a while as if she's surprised at the outcome. She then TAKES BACK the coins I handed her and gives me 50 cents back in change. Ummm what?! Apparently she can't do mental math. I was gonna tell her to keep the $0.50 because sounds like it's more important to her than it is to me, but I didn't wanna give her free money after being so rude so I took the change and left. She literally nickled and pennied me. Wasted a few minutes of my life over that exchange.
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February 2023 by Kidilan Traveler
I went to purchase one winter clothing for me but surprisingly the price was 8$ dollar to 10$ only and the quality also not bad. Also little more costly items atr also available if we needed it. Even though the hilight is the cheap pricing. So I bought 5 dresses and bought regular dresses for the kids too. Very cheap price and affordable. Enough car parking available in the car parking. Will visit again.
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June 2022 by Leticia Rodriguez
Love this place..I always find bomb prices for name brand things. However it is a hot and miss
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February 2022 by Melanie K.
BE CAREFUL! This store is filled with trash clothes that are ripped and poor quality but the lady at the counter is rude and inappropriate to customers. The receipt states refunds in 7 days, when I wanted to make an exchange the next day the lady ruddly and loudly told me there was dog hairs on the pants and "couldn't sell them". The store is unethical, they put clothing for sale with tags that cannot be removed and refuse to sell them because they cant remove; this I do not believe. Hanging out side are clothing opening ripped with wholes and poor quality to last more than a week. Do not use this store!
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January 2022 by Kacey R.
I wish I can give this place no stars. The little old lady who works here is super duper rude. Not to mention the place smells. The clothes are ugly, dirty looking and look cheap. Clothes at the thrift store look better then this. I'm surprised this place is still in business with horrible customer service like this. Do better lady!
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December 2021 by Maria G.
I went to this store yesterday. There's a 99cent store right next to it. That's how I noticed this store. First of all, I know what's it's like working retail. Those were my first jobs when I was going through school. This store sits in a lot, where there is some other eateries there. Mostly Asian food. The store is quite crowded with clothes. I believe some of the clothes is probably discontinued in the major stores. Some of the brands, I've seen @ Old Navy, Walmart & target. So the prices are discounted very low, which what attracted me to this store. I've come here before. My family likes the t-shirts they have outside on racks. This particular time I came, was a bad experience. The salesperson was extremely rude to us, as we were buying our items. She was speaking Spanish to another lady. I've come in here before and was never treated like that. I speak Spanish as well. Her demeanor was terrible, as we were purchasing some items. We had changed our minds about certain items she rang out, quickly. She was upset about it. We as consumers have the right to change our minds. I asked her who the owner was & refused to tell me. So this is to the owner of this store. Your business will close if you continue to have employees like this. I guarantee it. Not only that. There's a lot of crazy people who wont tolerate service like this. So she needs to be really careful. I've seen businesses vandalized lately. There's something about this business that's shady too. So if your the owner, I would really suggest you looking at your employees & business seriously. I wont be coming back to store again. I will tell everyone in my community not to go either. I'm pretty well known in my community.
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December 2021 by Julianna G.
My mom and I come here a lot. We went today about 20 minutes ago and we had a horrible customer experience. We were greeted by a lady that we always see there. She was speaking Spanish to a customer that was there before we got there. When we went to pay, she was still talking to the other customer and didn't even ask if we were ready even though we were standing near the counter. I asked how much one of the items was that I was getting. When she told me the price, I started debating getting the item and once she told me the total, I decided not to get it. Then she said "Well you should have told me that before because now I have to cancel the whole thing".. She said that about 2 times to me since I was the one paying. My mom replied calmly telling her that it is not a big deal and then the lady just agreed and rang up the other 2 items I had. Her whole demeanor overall was rude and unwelcoming. We have never had this experience before. I used to really like coming here but me and my mom most likely won't be coming back. We asked the lady if her or the other lady that was there was the owner but she just said no. We would like to speak to whoever the owner is because this was unacceptable customer service. And going off of the other reviews I've seen, that lady that helped us out needs to really work on her customer service or else this place won't continue to thrive. If the owner can please reach out to me I would appreciate it.
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September 2021 by Asia D.
They are a very nice small store that has a lot of fashion you can't find anywhere else. I personally love them. I felt this review was needed because it looks like it needs a uplifting comment.Go and check it out for yourself and see what I am saying
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July 2021 by Patty Y.
Don't wast your money buying at this store, you can't try it out, you can't return not even exchange.
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March 2021 by Lilly Frank
Today I went to the store in arcadia with my friend. Because of the bargains and I shopped over $100.00. The lady that worked their was extremely rude to us! I asked if their could be a small discount on one item that I bought and the lady attack me and Said no! because everything is discounted but it really isn't. I asked for the owners information & she Denied me the information so I wouldn't complaint! I told her she was about to lose two customer and we were told not to come back! She also had merchandise hidden in the back of the counter that was for her family. And told us to look out side for what ever was left. I have never been treated so poorly and had such a horrible customer service experience. I'm so upset that im warning anyone not to go their have them wasted their time or money on terrible customer service. This women works Monday- Thursday, horrible employee.
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February 2021 by Karen K.
The sales lady there is a complete racist. She is not fit for a customer service job at all. No manners at right. Rude! My family and I will never ever go back there to shop as long as this b**** is there! Boss should hire someone else to do the job. Precious worker there was much nicer than this B*****
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April 2020 by Daisy Fallahzadeh
The staff is very rude. My mom and I spent over $200 and they still talked and treated us terrible.
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January 2020 by Lorna Smith
This store is dumpy and over crowded. I use to buy at the San Gabriel store till it closed. This one doesn't compare. The wrong store closed. Lady that works there is rude and doesn't help you out. Awful store
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March 2019 by Ak Shiau
Great place to get good clothes for cheap