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May 2022 by Francisco López López
(Translated by Google) Very bad(Original)Muy mal
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October 2021 by Esther L.
I have been banking with First Bank for over 10 years now. My husband and I both have our Personal and Business Accounts through First Bank. We are so happy with First Bank - There has never been a line when we walk in, and we always get greeted with happy smiley face! Our favorite about First Bank is the Branch Manager, Yong Wong. He recently got transferred from the DTLA branch to Arcadia. I cannot think of a more likable person than Yong! He is funny, sincere, down to earth, and we always get the best service from him. To top it off, we pay no fees on any of our bank accounts with First Bank. Do youself a favor and go check out this branch and open your accounts there. You will not regret it!
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October 2021 by Hungry F.
First Bank has been really great! It was really hard for me to find help with my PPP loans, and my first bank, banker was amazing. They walked me through the whole process and have helped me grow my business. Everyone there is really friendly and are are eager to help with any business questions I have.
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October 2021 by rxr876
Excellent support and banking service.
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September 2021 by William M.
Great Bank! Friendly people, Yong is the best!
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September 2021 by Will W.
Been a customer of First Bank for quite few years now at another branch, started with just a small relationship and they were really really friendly and consistent with their follow ups and very fast on problem resolutions just about anything. Slowly I brought over my accounts on non profit organizations and tried their mortgage products. This bank is unlike any large bank! They're always aiming to focus on the customer. Recently I noticed they've changed a new branch manager, Mr Wong. He is absolutely amazing, he's so personable and has mass amount of knowledge and banking experience, I've referred my friends and family to bank with him. Amazing! Also the branch reserves priority parking just In front of the branch, so you never have trouble finding parking! How thoughtful!!
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September 2018 by Hilton M.
This branch office Staff very helpful and have a great customers service Professional and Satisfied
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February 2018 by Harley D.
The staff are friendly however they close all holidays and weekends so you have to skip work for any bank visit.
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May 2016 by Peipei Li
I parked in the space that signed for "bank customer only, 20 minutes limited". Then I went to their ATM machine for cash. Then I went to next store to pick up something. The total time was not over 20 minutes. But when I returned to my car, an officer was issuing a ticket for parking. The officer said he got the call from the bank.Their reason was I was not in the bank. But I only need to use the ATM machine! I didn't know why they didn't count me as their customer. This was so mean. By the way, it was a Wednesday, the parking lot was so empty. Why they acted like this! This bank is so not welcoming. This is the only bank that I had this kind of experience. When I stepped in the bank to ask for a prove that I parked over 20 minutes, the manager said" You interrupted our business, I ask you get out of here!" Ouch!
