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January 2024 by kounthea
Unfriendly staff. Can’t even finish asking a single question before getting cut off. I sense the micro-passive aggression towards Asians here.
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August 2023 by Sheena Marie Ortez
Salesperson was helpful. Place was maintained specially on busy back to school weekend.
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December 2022 by Leon Brown
Good selection of kids shoes.
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May 2022 by Brianna G.
Tatiana was so helpful! Despite it being closing time, she took great care of us. She was really patient and knowledgeable when it came to recommending shoes for us (I even walked out with two for myself) she was so kind to my one year old who was running around. I really appreciate her service. Will definitely recommend this location to others! There was also another male employee with her but I didn't catch his name, he was also nice!
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May 2022 by evelyn jang
The staff is so unkindlyShe's not interested in customers and she makes me do not want to buy them
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February 2022 by Maximus A.
I went to this kids foot locker to return a pair of shoes and the manager Tatiana was rude and kept calling me and my brothers resellers. She had threatened me and my brother that our accounts would get red flagged because we all bought the same show when we were buying them in different sizes for our cousin but she ended up not liking how they felt. The workers kept staring at me and my brothers and giving us dirty looks. Never shopping at this location.
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February 2022 by Tony A.
I had one of the worse experiences ever the assitant manager Tatianna was very rude when I wanted to return shoes she refused to take them all I wanted to return 4 by then she did them all. She was very rude, hostile, and threatening. I was not greeted and all 3 associated stared at me the whole time without offering any help. Tatianna also threatened to "redflag" my footlocker flx account and told me to never go back to that store. I was in shock I have never been treated like this by anyone and Im a former employee. Very disappointed in footlocker and the service.
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May 2021 by Danielle B.
This is my second review for this store and there associates. I would like to give 10 stars to Tatiana and Amanda for great customer service they always make sure I'm taken care of when I come in. Everyone at this store is great there customer service is outstanding. They all always goes above and beyond to help you. Thank you so much
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October 2019 by Marcela Luna
(Translated by Google) OK FOR CHILDREN(Original)ESTA BIEN PARA LOS NIÑOS
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October 2019 by Jen Delly
Addicted
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August 2019 by Angel T.
It's a really good place to go with the family. There are a lot of store to chose from and would really recommend it to friends and family
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August 2019 by Dennis K.
For an introvert like me to give a rating To a mall with lots of people, hmm I'm debating.. Naw it's still a great mall though it's busy, difficult finding a parking stall The mall itself is huge and pretty Not at all like a ghetto mall that would be dirty and gritty It's not only indoors, but they got an upstairs outside mall So a great place to go during, summer, winter, and fall I really like this mall. Though parking can be nuts during peak times, it's a great place, huge food court, good selection of stores and cafes, they have an outdoor mall area on the top area, and great food choices. I also like this mall because it's not too huge. You an get around in a good amount of time, there are plenty of stores, and they got everything. movie theatre upstairs, a D&B, bowling alley, etc. So especially during the summers, it's an air conditioned haven :)
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July 2019 by Maria S.
I never complain, and when I do it's a huge problem. This mall has a fly infestation problem. This is an ongoing problem not just a few times out of the year like they say or trying to blame it on Santa Anita power washing their track. This problem is the malls problem. There are flies everywhere. They are in the food court, in the middle of the mall in the seating area, even by Forever 21 in the seating area there. Flies are upstairs! Flies are where there is no food. I do not want to eat the food there anymore because of the flies. There is no escape from them in this mall. With all the high rent they charge the tenants I know this has to be bothering them. Some have their doors closed due to the high volume of flies. Their way of handling it is to put sticky traps out. Come on u can do better! They could install blowers at the doors like the supermarkets do even. These flies are not coming from the racetrack they are breeding in your mall! Here are pics of the traps placed all over the food court visible and out in the open. I could even see the traps full of flies at the back entrance to every food venue when they opened the main door near the restrooms. Absolutely disgusting!!!!!!
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July 2019 by Dan Y.
Used to come here when I was in high school... The food court, has a good selection of food choices, the only reason for two stars. The problem is there is NO CLEAN place to sit. As big as the area is, the tables are disgusting and sticky. Trash can are nearly full. And what do you see, one maybe two old ladies moving at a snails pace cleaning.
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July 2019 by Katherine P.
This mall has changed so much over the years. While they have such a variety of stores that you do not see in regular malls they still have the common ones: Victoria Secret, Disney, and Footlocker and so much more. Don't miss out on the Promenade Stores outside the mall which is a really great mix of stores and restaurants. There are both many sit down and food court places with a lot of Asian cuisine including HaiDiLao Hot Pot, Kirin Buffet and Din Tai Fung. They have two food courts one downstairs and other one upstairs with more Asian flair near Nordstrom. But then they also have Red Robin, Cheesecake Factory and California Pizza Kitchen. In terms of major department stores they have Macy's, Nordstrom and JCPENNEY. They have two kids play areas one inside the mall and one outside in the Promenade near Macy's. They have plenty of outdoor parking although the parking garage by Macy's was rather small.