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February 2024 by 陳汪鴻
This place is trash. Zero star. The young women who work there are idiots, are rude to customers and should all be fired.
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January 2024 by Brianna Chandra
This review is 5 stars primarily because of Matt, he helped me find a pair of shoes in the size I wanted after a different sales associate said it was unavailable in that size. Thanks, Matt!
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October 2023 by John Pedersen
I think I would have walked out had I not made a special visit to get to this store. A salesperson who was next to useless and offered no meaningful advice. At least I came away with the shoes I wanted.
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September 2023 by jesse castillo
Where I get my little ones their kicks.
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June 2023 by Vivian H.
Employee was using a random email for rewards. I saw it pop up twice on the credit card reader and when I asked about it, she said it was needed to print a gift receipt. Uh what.. That doesn't make any sense.
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November 2022 by Michael H.
Shoutout to the full timer to helping my resell business grow Workers love showing love and giving back to our resell business
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October 2022 by Norma Medina
Thanks flor for.making my return process super easy.
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July 2022 by cara valentino
I bought Uggla slippers at a great price.I'm very happy
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July 2022 by Tanya B.
The manager here did NOT want to be helpful.We arrived with a return for a birthday present that didn't fit. We were immediately greeted by a store rep who told us she would scan our return to let us know how much the exchange value was. She said it was $60 so we shop around with that number in mind When it's time to check out they give us our new shoes in a box that is ABSOLUTELY thrashed. The walls of the box are ripped off and it just looks like someone kicked it around for 30 minutes. We asked for a different box and they said it was the last one. We asked if they had any spare boxes and she said no We then proceed to pay and ask if they give military discount she says yes and asks for proof. We then provide our DD214, the most official form of proof available to veterans. She says they don't accept that because she can't "verify it" so I ask her if she can't just look at the name and then verify with his ID (this was after she said no like 5 times) she finally reluctantly looks at it and says she has to reject. She also then says that even tho the 1st rep scanned our return at $60 on her side it was ringing up at $30 on hers which was so annoying. I asked her to check my rewards and she too busy trying to sign my husband up for rewards to acknowledge my rewards account To make a long story short she worked harder to not give us a discount . We never did get our veterans discount , or a decent box for our shoes (we store our shoes in the boxes they come in for the life of the shoe) or even eye contact from the manager that was assisting us (you could hardly call it assisting) It sucks when you walk out of a cool store with 2 nice pairs of shoes and 9 nice pairs of socks and you feel unhappy and upset. I wouldn't recommend this store to anyone
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May 2022 by Chanel L.
The guy there was very sweet. But the girls here are rude and unkind. They didn't want to help me. Told me we don't have anything in your size. I'm never coming back here again. I never had such a bad experience! This is how they treat their customers!!! I don't feel welcome here!
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April 2022 by Andrea E.
I am very disappointed at the service I received. Two jackets were marked in their clearance section for $19.99. I take one of the jackets to the register to purchase and the representative said the jacket was $110. I showed her where the jackets came from and told her that one of her representatives had verified the price for me before I even came to the register. We walked over to the other sales person and asked him about the price and he told her that yes it is marked down. She said that she is the store manager and that it is not marked down and will not sell it to me for that price of $19.99. I am very disappointed in the lack customer service that was displayed, not only by the sales representative but also by the sales manager. She told me she is not responsible for errors made by her staff and that if I had a problem call corporate. I will never go to footlocker nor champs again. And I will be telling all friends and family how rude their customer service is and how they choose to charge whatever prices they feel like for their items.
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March 2022 by Judith Dillon
Nice, bright store. Good energy, great vibes, helpful staff,
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January 2022 by Veena Khurana
Wish there were more white shoes?
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October 2021 by Just_stevenn
Came here to get some shoes for my birthday and the staff was very friendly especially Nick.
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August 2021 by Salpi Kaicar
I always find what I am looking for
