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March 2025 by Jackie O
I had a lovely experience with Miranda who provided great customer service, showed interest in me as a customer, and had a pleasant personality!
But I had an unpleasant experience with Grace. She provided no greeting, she made me feel judged, no smile, rudely asked how many items I had in the changing room in a stern voice insinuating I might be a thief?!
Free People please hire more employees like Miranda!
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March 2025 by Laissa reyes
Thank you so much Marian for helping me with my return. She was very kind and had great customer service.
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June 2024 by Catherine N
I like here! There are so many beautiful dresses here.Thanks to Grace for helping me find the right size?
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February 2024 by Christine Gurganus
Staff are idiots and unprofessional. Noticed this at two Free People. Won't be going back. Ever.
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December 2023 by Jan Delos Santos
Sales associates are always so nice here.
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December 2023 by Jan
Sales associates are always so nice here.
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December 2023 by Carlos
Beautiful women clothing, stylish, fashionable contemporary clothing.
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December 2023 by Carlos Leal
Nice comfortable clothing for today's fashion show.
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November 2023 by yu ran zang
I don’t recommend this store. The staff’s attitude is very very bad?
If you want to return it, they will make it difficult for you. Will never come to this store again
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March 2023 by Emma H.
Bad customer service especially for people on the floor when you walk in they just look and stare as if they're doing you a favor for being there. The item selections aren't great. Better to shop online especially because of customer service.
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December 2022 by Ani I.
They decided to close their doors an hour before the mall closed saying they close at 8 when the rest of the stores closed at 9. The website said 9p and when I called the store, they kept hanging up the phone. Every other store in the mall was open. Can they do that? I had items on hold that I needed and doors were locked! Never coming here again. Ridiculous!!
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September 2022 by Patty L.
Besides Nordstroms,this is my all time favorite place to find my date night dresses ,and cool pieces...or accessories ...They have the complimentary stylists on site helping us answering questions ,or put together outfits for your occasions-- in addition, they assist you until you found your pieces !I just love the casual smart styles , and the quality fabrics--*purest imported silk , purest cotton & 100 % cashmere they all felt so comfy. I am always astonished how I am able to discover newest arrivals that are able to ltied in with those I've purchased from the past seasons . This particular location is amazing --both with excellent services & personable stylists . You'll love the fulfilling shopping experiences here.
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August 2022 by Arthur Akouris
Cool store. Very helpful people who work there. Found a great dress for my wife.
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August 2022 by Brandi F.
AWEFUL customer service! Went in on 8/23 to get some items for a weekend getaway and your team was very disrespectful and unhelpful. Hire better.
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August 2022 by Gennaro L.
So if I could leave a 0 stars it would happen and I would also like to mention that if you are plus size women they are rude to you and don't help. My Wife went in no one said hi to us no one tried to help us. As we are looking around two skinny women walk in and all of a sudden the little bitches behind the counter come alive. This happened today this morning at your open at the Santa Anita store. My wife clearly upset asks for the district managers name and the girls all of a sudden play d*** and don't k on his name. Him because she started he is new sorry. I am going to bring this to the eyes of all for how you met your employees treat people. Just an FYI we will never shop at your stores again.
