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November 2023 by George W.
Good service, staff is extremely friendly and helpful. Great selection on supplements! My go to gnc !!!
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March 2023 by Jose Gonzalez
Staff super friendly super helpful I’ll recommend to come here for any questions if you want real answers
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January 2023 by Peiyuan L.
Really bad service. We want to return the items, but they are really unwilling to helping us becoz we bought too much online. They ask us to call customer service, but customer service told us we can come here to return.They meant like it's our faults to buy so many GNC products online so that they can't help us in the retail store.First of all, there were no rules saying in the Internet that we cannot return items in the store.Then they let us feel buying GNC products online is a bad behavior.So it's a really really bad experience, lost my interest to be a loyal GNC customer.
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November 2022 by Grace Y.
Stopped by with the kiddos to ask for donations for an upcoming free musical event in downtown LA. Jerry and Moses at this store were the only ones who ended up giving us anything that day in the plaza, they told me they were just starting to open up the store so they didn't have much to offer, but they managed to scrape up something lol. It opened my heart so I bought some supplements that I needed anyway. Got a collagen powder by vital proteins and asked for a recommendation for a multi-vitamin that can give me more energy and Jerry recommended the GNC womens multi vitamin with energy boost (which by the way has 100mg of caffeine for 2 pills which he forgot to tell me but I found out later so now I only take like 1 each time and supplement with others when I'm feeling tired). Moses hooked me up with a good deal, maybe because they were just opening? Although the two items were not "officially" on sale, he gave me buy-one get-one half-off. The vital proteins was 29.99 if I remember correctly, and I got half off the lower priced multivitamins.
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September 2022 by Anne G.
Came here to exchange a preworkout I had got at another GNC location, preworkout was clumpy so never used. Obviously needed to do an exchange, the new guy called his manager to help with the exchange unfortunately the manager told him he can't do it because it's opened... so I had to go back to the original store I purchased from in Azusa, they didn't hesistant to do the exchange for me when I told him about my experience of trying to do an exchange at Arcadia location he told me that's weird and wrong of them to turn down my exchange. Exactly what I thought! I had to drive all the way back and forth just to do an exchange when they could have done it for me in the first place. The associate was nice and trying to help but his manager is unprofessional and horrible service. So because the preworkout is opened I can't exchange? Worst GNC ever
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August 2022 by John M.
This store is under new ownership. Owners Moses and Jerry are accommodating and knowledgeable about the products. Excellent customer service and excellent customer relations. I asked them a bunch of questions regarding supplements and they took time to explain each one and made sure it was the right fit for me. Down-to-earth people and very friendly. I will definitely be back
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July 2021 by Gavin Yan
It was closed before the time listed on Google. It was a waste of time.
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September 2020 by Jaime A.
Recently just bought some supps from this Arcadia GNC location. Been to plenty of other GNCs and other supplement stores but this location by far was the best experience. I have been lifting and taking supplements for the last 15 years. I thought I knew a good amount of this business but spending just 20 min with Peter I walked out with more knowledge of things I never knew about. I left motivated with all this knowledge from Peter to change up my habits on how to take these supplements. Super excited to see new results I know I'm going to get. GNC supplements are definitely the best no matter what the haters say. Im def going to be a regular at this location even tho it's a good drive from me and I pass a couple other GNC. 100% worth it. Thank you again
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August 2020 by Jacynda M.
Stopped by after work to look at the line of Alani Nu. Peter was so helpful and informative - he helped my bf and I pick out products best for our fitness goals. Will definitely be stopping by again. I like that this GNC is in a plaza that has a lot of parking space. Overall great experience shopping here.
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August 2020 by Hernan A.
Great spot to get supplements especially if you aren't very knowledgeable about it. Peter was a great help giving detailed instructions on how and when to take certain supplements. Also gave great recommendations on some brands that work really well and taste great
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August 2020 by Allen W.
Bought a protein and testosterone booster today. Great customer service in this location. The employees definitely know what they are doing and very knowledgeable since he answered every questions I asked. when I was on the line checking out, there's a guy in front of me tryna return a protein that he used for more than 3 weeks and almost finished all of it. It took 30mins waiting which was frustrating. I don't understand why people would do anything like that. Other than that, everything is very good in this location
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August 2020 by Henrie C.
If you want to be treated like a thief , and yelled at by an employee. This is the perfect racist spot . Do not bring your business to this store ., I recently purchase products at GNC and their policy clearly states that if your not 100 percent happy ., you can return the product within 30 days to any store with receipt. I try to return the protein I didn't like ., I try it for 3 weeks and didn't like the results ., since I read and were told before by the employee that I can buy without any worries . So today I came here and I got yelled at the rude employee said to me : I Know what your doing ! People like you..., Trying to get free stuff and abused the system. I try to get the employees name but he denied it to me and wouldn't give me his managers name . Lying to people in order to get Business ., and posting a sign with false advertising can be ilegal . Definitely will never come back to this store . Such a bad experience
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February 2020 by Doris T.
Needed to return something I bought on GNC.com (the Lean Shake Burn made me jittery all day). Loaded up three tired kids and headed to this GNC because it had parking right up front. Before I even walk into the store a few steps, a guy comes towards me to say, "Oh we don't do that here. We're a franchise. You can go to Santa Anita mall." The store in the mall told me that they tell everyone that, but they're not supposed to. I was asked to report them to corporate, which I plan to do.
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January 2020 by Jonathan W.
Went into this store looking for a quick single serving pre-workout. Was greeted quickly by the store associate and he was very helpful in recommending me different products. I have been to this store different times and always had great service. I would recommend this store to anyone who is looking for nutrients and vitamins in Arcadia.
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January 2020 by xiaobo wang
The stuff told me I cannot use the 40$ GNC cash in their Store. you got the GnC cash from where SO you need to back the same store to use it. I did not think so.that is 7:15pm, I m not sure they are real GNC store, there is not any information about you get the 40$GNC cash from where you need to back there for using the GNC cash on the receipt. So I think they do not want to give the customer servicing like that, because they think it is not real performance. So BAD.