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January 2024 by R.A. Grimes
Hot Topic holds a nostalgic place in my heart from my former goth days, and it continues to be a haven for those seeking unique gifts for anime or TV enthusiasts. The store's eclectic offerings cater to niche interests, making it a go-to spot for finding distinctive items. The staff's kindness adds to the positive shopping experience, creating a welcoming atmosphere for both longtime fans and newcomers alike. If you're on the lookout for offbeat treasures and appreciate friendly service, Hot Topic remains a worthwhile destination in the mall.
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December 2023 by Ralph Gonzales
Huge improvement!Starting with the staff, this store is a great spot for gifts all year long. This, without 'employees with attitudes ' at similar locations.Great selection of up to date and modern products. I definitely recommend this store to everyone.Thank you to the staff and the manager (s) who hired you! You helped us once again and made the experience very pleasant.
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December 2023 by david L.
Friendly but expensive t shirts paid about 20 each for non authentics
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November 2023 by Lucy Lane
50/50 here it’s messy and some people ignore you some are helpful. Wish it was like it used to be but it seems like a completely different place then it was a couple years ago. It used to be organized. I still shop here but it’s not great
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October 2023 by aidan ali
Looks like the shop is closing down, everything was on sale or buy 1 get something off. But it's a great store with tons of things.
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October 2023 by Nirosh W.
Great awesome place to shop awesome merchandises friendly helpful customers services bussy place I enjoy shopping there live the merchandise they sell
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August 2023 by Shawn Miller
I don’t know whats with all the hate on Carol I shop at that store almost everyday and she’s the nicest person and always helps me when ever I ask her for anything. I’m a returning customer because of the great customer service I would not shop there if anyone who worked there was mean to me
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August 2023 by Robert Elliott
It's just the way it's always been. Nice helpful staff. Those items you just can't get anywhere else.
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August 2023 by Larry H.
Hot Topic's dimly lit store sets a unique ambiance that's dark in both style and charm. The staff, always friendly and eager to help. I love every staffs unique style. From anime to horror to gothic, their diverse merchandise caters to different tastes. While some items might be pricey, the discount rack at the back offers unexpected treasures, sometimes even buy one, get two free deals. It's a store where the atmosphere is as captivating as the items they offer.
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June 2023 by Samhain A
This is favorite store and it is also my favorite hottopic location. The staff is always so friendly here. I have been to a lot of Hot topics and this one is not the biggest but they do have tons of stuff here and it is always well organized and you don't find stuff all over the floor. I love shopping here wherever I go to the mall I always come here. I have never had a problem with any of the staff here. I have shopping here for years and i mean years. The staff dose walk over to you and asks if you need help which is nice.I recommend this store. This is my favorite hot topic location it has great stuff and it also has a great staff. 5 starsThe top half was my review from 5 years ago but sadly this is not she case anymore about the past few months to a year the place has gone so down hill. I know management changed and I guess the quality of the store and staff attitude now has too. I know longer recommend this location. Go to West Covina or a different location instead
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June 2023 by Kaylee Park
Carol sucks. This store needs to take a corse on costumer service. The younger staff though has a better work ethic than the older ones. Not sure how she became a manager yeah she’s the manager yet she just stands around and laughs I’ve been here a few times and she’s on her phone a lot too. Clearly dose not care about her costumers
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June 2023 by Haley Davis
Wow what a horrible experience I had. Carol had the rudest personality. She was laughing and talking to workers but when I asked for help she waved me off saying someone will be there soon and went back to talking. She wasn’t talking about anything important I heard her talking about her nails asking what color she should get next and the designs she wanted than she was complaining about her boyfriend. I wanted a while and nobody offered to help me so I asked again for help all I wanted was a shirt down. She huffed came over got it down and said here you go. And walked away. I than asked another co worker for the manager and they said Carol was the manager. She kept being rude and just acted like she did not cat about costumers at all . How could someone like that run a store
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June 2023 by A.
Small shop, but they have lots of tees with different popular characters, like anime, and random artists. Cute backpacks , fashion jewelry and lots of other cool stuff. Shop for yourself or friends and family ?
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June 2023 by Paul Barrera
It's a little pricey, but the quality of their clothing is great.
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May 2023 by Fabian Molina
Sad to realize nothing in this store is for you, since now youre grown
