-
December 2023 by Chloe Lau
Clothes are cute
-
July 2022 by Ethan z
Junk shop owner Junk sales business, buy clothes, do not allow returns, do not exchange, can not mail, return can give you a gift card, change direction to induce you to buy again. I'm sorry I'm not happy with your home. Why is it still here, rubbish... pay attention to the shopping, it will be mailed to you very slowly
-
January 2022 by Teresa G.
I came in to find outfits for my grandkids, the store is low on merchandise but the sales person Melissa went out of her way to help me find a couple of outfits. She was the only person on the floor and she did amazing in helping me out and attending to 2 other customers at the same time. Thank you Melissa ! I will be coming back to shop at this location!
-
December 2021 by Amy A.
Bad customer service at this location. I often go there in store or purchase online but never wanted to go to this location again. The two new ladies have horrible representation!! Especially Melissa shouldn't be working there! If Janie n Jack continues to have workers with attitude, I'd rather not being customer at all. Many other comparable kids brands out there.
-
April 2021 by Sarah S.
I've been shopping online with this retailer for the past year. Today I brought the hubby with me to pick out a first birthday outfit for our girl. He was in love with the clothes which was fun. The store was extremely clean, nice and bright and the staff was super friendly and outgoing. They talked to our baby which kept her entertained while we were shopping. I 10/10 would come back to this location for the shopping experience versus of going online. You get what you pay for at this store!!
-
November 2019 by godfred l.
Nice sales and perhaps too nice! I can't believe the store let private resellers doing online live sells openly INSIDE the store to sell their product for a higher price⋯⋯ not a good shopping experience. Not only they were loud and unapologetic, they were also displaying stuff everywhere in the store for their online live sells customers and not putting them back into places, blocking the very little room left in the store, filming other customers without authorization.
-
May 2019 by Ntzin B.
We came because we heard they were closing down I love the clothes but I hate when employees take their breaks in the restroom!
-
April 2019 by George Whitfield
quality clothing.. the price a little high but worth it!
-
December 2018 by Valerie L.
I absolutely love this store and the new look is beautiful! I'm so thankful they put in fitting rooms for my daughter to try on items in store before I buy them. The quality is really great and the look is just classic. I love visiting this location! I often see Maria or Desiree when I go and both of them are always so sweet and very helpful with me and my little one when we shop. In fact the last time I was in they called quite a few locations to find a size of a shirt I was looking for and were determined to find it for me, so definitely ask for their help if you visit! But all the ladies here have always been so pleasant with us and it's always a great experience.
-
November 2018 by alex chandra
One of my girl favorite clothing store
-
September 2018 by Donna T.
I love Janie & Jack, I shop with them often. Today was my first visit at this location (Arcadia) which I was quickly impressed by the fact they have a dressing room as well as a restroom (I have a toddler with a small bladder) for their guest! Although, all of this was a plus their employees were not at all the slightest bit attentive nor helpful. I asked a few questions about sizes, their fall collection... all to just get a vague or rude response from Desirae (at least that's the name my receipts gives). I guess her 8 am doctors appointment or who was training as well as her whole personal life was a bit more important than a store full of customers. I will say I love Janie and Jack and my usual location (topanga) always make it an enjoyable and helpful experience. Too bad I couldn't say the same for this location.
-
August 2018 by Albert H.
This is definitely one of our favorite children clothing stores. Before the remodel we already loved their clothes and once in a while sale. You never know what you may come across in terms of found item and value. The newly refurbished space definitely gives the store a breath of new air. The new dressing room is also a nice touch.
-
March 2018 by Kristine H.
Loveeeee this store!!! They have high end baby/kids clothes with a polished preppy vibe. Their clothes are really well made so this is also the perfect place to go for gifts for friends and family too! Sizing runs generous in my opinion. Also keep an eye out for their adorable swimsuits and accessories! Look for Desiree and Maria, they're the best! So friendly and helpful :)!
-
February 2018 by Joan R.
It's sad that they are not accommodating people. They made feel that we are not welcome. It made me think maybe it's my race and they prefer caucasians "white" costumers.
-
January 2018 by TheDarkLor D.
Cute & unique clothing, but retail stores carry mostly toddler and baby sizing. Not helpful when you have a merchandise credit that they will only let you spend in-store. Asked many times if can be converted to a gift card to use on-line. Sizing on-line goes up to size 14. Each clerk I go to, says that it can be done, but they don't know how to do it.
