Kiehl's Since 1851 provides outstanding and attentive customer service. The staff are friendly, helpful, very professional, knowledgeable, and have a lot of patience. They assist with extra care, offering free skin consultations using a fancy machine that scans your face to check skin types. The staff is willing to help with any questions, providing products for specific skin types and concerns. They give extra information about ingredients and even honor promotions for exchanges. The store is clean and organized. Visitors leave with a pleasant experience and a highly recommended impression of the service.