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November 2024 by Stacy Hu
I had such a great experience at Lululemon thanks to Will! He was super friendly, helpful, and really knew his stuff. He made sure I found exactly what I needed and made the whole shopping trip easy and enjoyable. Big shoutout to Will—this location is lucky to have someone like him on the team!
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October 2024 by Alex Cervantes
Staff was incredibly rude and unhelpful. They were bothered to be working
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June 2024 by Keith Leffall
Security was called on me and my 2 cousins we are African American for absolutely NO REASON, yes absolutely no reason. We tried on some items I did not like mine but one of my cousins liked hers. When we went to the register to pay we noticed that they had called 4 security officers on us???!!!! DO NOT SHOP HERE.
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February 2024 by Xinmo X
It was a terrible experience being here today. I chose 12 items and spent over $1000. But what I get is unfair service, because I choose too many things and put them at the checkout first. Later, I went to choose my underwear and prepared to pay, but the staff saw that I was waiting for payment and still did not come to help me, but told me that she had to help the other two customers who arrived after me first. What made me most angry was that I asked for a military discount and the cashier gave me a dirty look! I think it's absolutely racist! I'm here to consume. Do consumers deserve a bad attitude????
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February 2024 by T.Y. Choi
Good product, bad customer service, cashier looked mad when I was buying their product.This is second time experience in this store, I think they were not happy in working there. Please find other job, if you are not happy, please do not spread bad negative feeling to customer.
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February 2024 by Qingchao Li
They are super not honest, not really work under policy! I paid one hour to solve adjustments problem! They caused inconvenience but without any apology!
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November 2023 by Thap4Aca Ngo
William pure amazing, great service and really helpful. Shout out lulu lemon quality promise. Highly recommend and long time customer.
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October 2023 by Lian R.
Ah, Lululemon, where the customer service is so extraordinary that it can only be described as out-of-this-world! When I walked in as a veteran customer, I didn't realize I had signed up for a guided tour of their own brand of racism, complete with a dash of superior complex. How lucky I was!The employees, with their remarkable ability to exude condescension, followed me around as if I was the prime suspect in a leggings heist. It was truly a masterclass in making someone feel like a common criminal for daring to enter their sacred store. Every step I took was shadowed by the vigilant Lululemon guardians, ensuring that I didn't abscond with a pair of yoga pants without paying the yoga pants tax.But of course, their vigilant eyes weren't focused on the door to prevent shoplifting; they were fixated on me because clearly, I was the real threat to society. Who knew that shopping for activewear could be such a thrilling game of cat and mouse?In conclusion, my visit to Lululemon was a one-of-a-kind experience that I will cherish forever. Their unique blend of racism, condescension, and an unshakable belief in their own superiority left me absolutely breathless. I can't wait to go back for another exhilarating shopping trip and relive the adventure!
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October 2023 by Paul Rallion
Great products, but cashier didn’t bother to fold expensive pants neatly.
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October 2023 by Van Ngo
William pure amazing, great service and really helpful. Shout out lulu lemon quality promise. Highly recommend and long time customer.
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September 2023 by Justine M.
Unpleasant experience with trying to pick up hemmed clothing. They lost it and would not admit it. I felt like they were accusing me of lying even though I showed them the emails that they have not been picked up. Literally email reminders to pick up the clothes. Manager "A" Was rude and condescending instead of trying to make it right. I also feel was a bit racist and discriminating. Would avoid this LuLu.
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September 2023 by LoLo L.
The customer service here is unbelievably horrible. Some of the employees have a stick up their rear and make it hard for some women to shop there, return items or even get them to honor their guarantee. They act as though the end decision is going to end their Lululemon career. Rather than having your customers come back to exchange something due to lack of supplies make sure your store is well prepared and stocked.
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August 2023 by Holly P.
They never, and i mean, NEVER answer their phones. I've tried every hour on the hour on different days and nothing. It's ridiculous.
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August 2023 by Sarah Xu
if there was a zero star option, i would have chosen that.
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June 2023 by Chen Lucie
I go into the store with smile but went out with very bad moon .They are not friendly n very bad service. I also feel racist too disrespectful n discriminatedI Feel Upset not comfortable , they ruin my day.But the cashier girl is very nice though one star
