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September 2025 by Jessica Garner
Tehya was wonderful! Super helpful, answered all of our questions, and completed the rental process very quickly.
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September 2025 by Wayne Izuo
Very helpful (Monique)!! Took the time and showed patience handling the transaction to get moved in. We had some issues on the computer, but she figured everything out and things went smoothly.
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July 2025 by D T
update: 7/29/2025: I'm extremely disappointed and upset with the way Javier handled the situation. His behavior was not only unprofessional but also unsafe. I hope management can retrieve the video footage to see how he approached the incident.
When I arrived at the gate, I was having trouble with the app on my phone and needed to reinstall it. While parked in front of the gate, I backed up slightly to let the car behind me pass. As I then pulled forward again, Javier suddenly ran directly in front of my car—causing me to slam on my brakes. This was incredibly dangerous and completely unnecessary.
I tried to explain the situation to him calmly about my phone app, but he had no interest in listening. Instead, he became loud and dismissive. When I told him I almost hit him, his response was, “I don’t care. You cant go in,” as if he assumed I was trying to enter without access. His tone was rude, confrontational, and lacked any sense of professionalism or customer service.
Frankly, Javier’s behavior was not only disrespectful, but he also escalated a situation that could have been resolved with simple communication. His conduct raises serious concerns about safety and proper training. I will begin looking for other place to move. I am just tired of unprofessional service.
April 2024: Warning to anyone considering signing up here: After six months, expect your monthly amount to increase by $50-$80. Whether it's due to monitoring your frequency of visits or other reasons, the price hike is inevitable.
SEPTEMBER 2024 UPDATE REVIEW:
My key broke off today. Tony was there to offer assistance to me right away. I have not had any issues since I have been here. So far I am satisfied. I will update it to a 4-star for my satisfaction.
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July 2025 by Alex Luna
Great place to rent
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July 2025 by cuier zhen
Good service
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May 2025 by Nick DeSaint
Great management from javier
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April 2025 by Drea Ramos
THANK YOU FOR HAVING A QUIET & CLEAN PROPERTY. YOUR MANAGER IS VERY HELPFUL AND ATTENTIVE
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August 2024 by Jessica Lopez
I had question today and went in and spoke with a young girl named Jackie! She was so nice and professional! Answered all my questions and because of her I think I'm going to go ahead and open up a storage unit here because of her! What amazing service!
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August 2024 by El Poderoso
I highly recommend Arcadia Public Storage . The Staff made the process so easy and stress free. Thank you guys sooo much..
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August 2024 by Gabby Nava
The Worker Marco was amazing and was respectful always had a smile when talking to . As well The facility is really maintained and clean highly recommended
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August 2024 by Dalonte Andrews
She was very helpful and joyful I enjoyed her personality is grate keep up the grate
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August 2024 by Personal W
Sipi is really a nice girl, but I think I hope the price doesn't increase for more than 6 months, so I will consider long-term rental, lol
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August 2024 by Francisco Ayala
I recently used Public Storage for my storage needs and I couldn't be happier with the experience. From the moment I walked in, Sipi was incredibly friendly and helpful. she took the time to understand my requirements and recommended the perfect unit size for me.
The facility is spotless and well-maintained, with excellent security measures in place. I felt completely at ease leaving my belongings there. Accessing my unit was a breeze, and the convenient hours meant I could get to my things whenever I needed.
The prices are very competitive, and I appreciated the transparency with no hidden fees. They also offer a variety of packing supplies, which was a lifesaver during my move.
Overall, Public Storage exceeded my expectations in every way. I highly recommend them to anyone in need of storage solutions. Five stars all the way!
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August 2024 by LaTonya Jamerson
Wonderful young lady at front desk answered all of my questions and was patient with me the whole time. Sipriana is the person to go to! Thanks
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August 2024 by Camilla Leonard
My door wasn’t closing and Sipi came in and literally saved my day!!! She came and helped me bring my door down. She also brought me a shade umbrella because it was very hot which was above and beyond. I couldn’t have down that without her. This facility is the best!
