-
February 2023 by Patrick Semels
Cynthia and her team are awesome!
-
October 2022 by hellokittynme ..
Thank you Cam and team for always making it a smooth and supportive process. I am grateful and really appreciate the service I've received thru the years. JC
-
July 2022 by Joy G.
The first time I went here I spoke with Cam and he was great, so I kept coming back, but these past two years have been disappointing. In 2021 & 2022 the office has been inundated. You need to book your appointment as soon as you get your taxes in, otherwise you're going to wait a while. I gave the office my paperwork the day before tax day and expected it to take some time. They file an extension for you, but if you owe money interest is accruing on that amount. I lost track of time and realized it was JULY and I still hadn't heard anything from the office. I think I was forgotten so I sent an inquiry email. After some back and forth (where I didn't check my email for the response which is on me) the accountant finally got back to me. To my surprise I owed money even though I was on unemployment only, though I don't know why. I should've expected this kind of nonsense because 'MERICA! Of course I don't blame the accountants for this. However I question why I was never asked about other kinds of deductions i.g. taxable charity donations, that could lower my bill. When I pay money for the services of a tax accountant what I'm looking for is someone who has advanced tax knowledge which enables them to navigate the byzantine labyrinth that is the American tax code to get my tax bill as low as possible or be able to think outside the box and problem solve to come up with other solutions. Otherwise I could do the taxes myself for free on the IRS website and save myself the cost of the accountant. In my situation I increased the amount of money I had to pay out instead of reducing it, which is bad since I'm tight on money right now (who isn't amrite?). Also, the previous year I had the following experience (which was written at the time but not posted): Full disclosure I had several years of back taxes to deal with and I've had to leave town for an emergency, so my situation is unusual. That being said- After my first set of taxes were done the communications have steadily become more sparse and they stopped returning my phone messages. If this were a normal situation and I had a single set of taxes I wouldn't be communicating so frequently, but I have to call them to make sure everything is acceptable for every separate filing. I've had difficulty verifying whether my taxes were filed, signing my paperwork (issues on my end with email spam filters) and a general lack of communication on their end. To top it off I called today and the receptionist mistook a joke for an insult, became quite upset with me and hung up. I called back and there was no answer. I'm assuming the momentary lapse of customer service is due to the stress of dealing with a multitude of people calling in, but I still find it unprofessional. I don't enjoy continually calling the office about my taxes but my emails aren't being consistently answered. Calling and being yelled at for being "nasty" and then hung up on doesn't help. I still have to contact the office since a verbal statement with no written verification isn't enough assurance of my paperwork being filled due to the complication of the situation. Throughout this process the return communication has been spotty and the technical savvy necessary to troubleshoot web based application issues is lacking. The taxes were eventually done, they always do what they're supposed to do, eventually. TLDR- -If you have a simple tax return just do it yourself for free on the IRS website. Choose the "Fillable Forms" option, the other option just takes you to some independent contractors that will charge you a lot of money for doing a whole lot a nothing. -If you have a seriously complicated scenario go somewhere else. I suppose if you have a tax situation in between simple and complicated you could try them. They do eventually get your taxes done, but that's a lot of caveats and I want something beyond what I could do. On a side note, in other first world countries it's free to file tax
-
July 2022 by James M.
Been a client of Cam and his team for the last few years for my business. Abosultely love their service. Highly recommend them. They will save you money.
-
April 2022 by Christina T.
We have been going to Cam for several years and always receive great and trusted service.
-
February 2022 by John Z.
Cam and his staff prepared my taxes for a few years. Recently I have been trying to get a loan for my real estate projects, given the fact that I am on stated income so the requirement is pretty strict from the underwriter of the loan broker. Among other efforts, Cam and his office were very patient supportive prompt and provided a revised letter to meet the requirements of the underwriter. I am also a little behind on my tax returns but they are the ones that I am going to use to finalize my tax returns. Cynthia Sandy Dora and Cam, you guys are awesome! Thank you!
-
February 2022 by Chris Mckinley
Cam and his staff always deliver very professional, great service!
-
April 2021 by Jan A.
What a refreshing and amazing experience (how many folks say that about tax prep?). This is the first year with Cam and his team (and the first year that my tax prep has been thoroughly and kindly explained to me. AND the first time in years that I believed the prep charge was entirely reasonable). Thank you, Cam & Team!
-
November 2020 by Cali S.
We went to see cam pre-pandemic. His staff were nothing short of courteous. They respond to our request for an appointment even though we are new customers. The fees were higher than our last tax preparer, but reasonable. His staff checked in with us twice while we were waiting, and they seemed really happy with their job. Cam took his time to go through our paperwork and explained why we could (or could not) take certain deductions. We appreciate him and his team.
-
September 2020 by Janelle Hu
Team Cam are responsive and thorough.
-
June 2020 by Paraskevi D.
We have been working with Cameron for our taxes many years now and never had any issue. Even after my family's moving in Northern California we keep working with him remotely. He is very very affordable!Thanks Cam!
-
March 2020 by greg vermillion
Great services
-
March 2020 by Sing T.
Cam is the person you want to go to when you need to get your taxes done. He explains everything and he makes the whole tax preparation process a breeze.
-
September 2019 by Erik N.
You do not know how much stress these people have taken out of my hands they have given me the right information and have always pointed me in the right direction I'm a customer for life! They are very knowledgeable on what they do and run everything by you without Hiding anything thank you guys again
-
May 2019 by r j c
Great tax preparation, but please note during tax season February through April appointments are booked one year in advance.
