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May 2024 by Andi K
Good banking experience. Very helpful staff. Was in and out very quick.
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April 2024 by levi goldstein
Always easy to deal with here
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April 2024 by VAMProperty
Terrible customer service, I just deposited a check and waited 15 minutes
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March 2024 by Gazi Gökdemir
I liked this branch! I would also like to thank Ms. Linh, who patiently tried to understand me and helped me despite my poor English.
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November 2023 by Irene Zhang
I am a new customer. Banker Sasha Pan have great service. She helps me to set up acct and general questions solve it. She is very patient and professional. I am enjoying work with her. I will refer my friend to come here. Because here have Chinese language service too.
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November 2023 by 中井健太
The Chinese man's response was very good.
I'm really thankful to you!
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October 2023 by Kira Solomatova
I love US bank. Always helpful, friendly and polite staff.
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September 2023 by Cindice Z.
This bank totally cheat on their customer, do not trust them and any their promotions because they will try their best to trick you not given you the credit ! Never come back , the staff work there do not know anything they only know search online , take you whole day and wasting your time
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September 2023 by Fei T.
I came to this bank to ask in come wire transfer. She only write down the swift code for me , and tell me to write down the address on her business card for bank address. Could people work at bank be little more professional and have little better common sense??? So waste time .
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July 2023 by Evan P.
Amazing branch. Very friendly and helpful staff. Plenty of parking and great atmosphere inside. Feels like a more personal banking experience
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July 2023 by Johnny
horrible bank, Lihn is the only one who knows what shes doing. Have to drive 20 minutes to even get to this Branch since US Bank doesnt have any locations in El Monte or South El Monte, guess US bank is a bit bias on what city it has its location in
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June 2023 by John Diaz
horrible bank, Lihn is the only one who knows what shes doing. Have to drive 20 minutes to even get to this Branch since US Bank doesnt have any locations in El Monte or South El Monte, guess US bank is a bit bias on what city it has its location in
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March 2023 by Francis Wong
So banks are pretty much the same...problem I have is that WHY there is only 1 working teller?that is the part I am not ok with
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February 2023 by Peng Gao
The branch phone are always unanswered. Missed their call, but when returning the call message, no one answered for the next whole 3+ hours. Seems like fake phone numbers.
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February 2023 by QUN SHEN
Very unprofessional. I try to open a business account, meet with a lady sitting near the door, she used 45 mins ask me a lot of question, finally told me I can not open account. Last month I stop by Pasadena branch, they only use 15 mins to finish all my new account requirement. Do not waste your time at this branch.
