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March 2024 by Frances Gunewardena
The most recent USPS carrier regardless of the written/agreed request indicating All my mail will be picked up at the Arcadia main post office, continues to stuff my mail into my “broken lock” mail box at my residence. I have provided a Mail HOLD until 3/22/24. I have no option but to re-address this on-going USPS mail matter to the same lady US Postal Inspector General again. I believe that as a woman of color & disabled former security cleared employee of DOE & DOD, I am discriminated w/o a shadow of a doubt.
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December 2023 by Chui Katrina
Ms Hong is so nice, thank you your great service.
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October 2023 by Justin Yen
This post office is usually good as the workers are usually helpful, however when I needed to mail a certified mailpiece to Houston, the rude postal worker overcharged me despite the fact that I placed the proper amount of postage on!Plus, whoever has been delivering me mail lately been delivering some of my mail to the wrong address, despite the fact that some of the mail was sent with certified mail!
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October 2023 by Michael Nishio
They gave me problems because the PO Box I pickup mail from needs an EPS connected to it. We've been trying to set one up but the USPS's system to do that is broken and doesn't work very well.
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October 2023 by Michael Liu
A black lady is very patient and professional, and always smiles to customers. Thank you!
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July 2023 by dustin johnson
Be careful and do not get your mail here! The employees who work here always open my letters when I pick them up from my PO box. Very suspicious behavior! They should not open customers mail and respect our privacy. I will be filing a complaint to this location if this happens again. To the manager: Please teach your workers to not open customers' mail and just put them in the PO BOX!
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June 2023 by Alyssa K
I’ve never purchased a money order before and the postal service clerk was incredibly patient and kind in helping me understand how to utilize one. I really appreciated the friendly service!
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June 2023 by Wai Yan M.
Manager is pretty friendly. He helped me all i need. All of the stuffs are nice to talk
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June 2023 by Winston L.
Sandi is the absolute worst, very very rude and unprofessional. She acts like she owns the place
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June 2023 by Allison Ou
i sent certified mail from here to just Sacramento! it's been two weeks and it's still in transit. sheesh!
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May 2023 by Aaron Leal
Went and bought a box - lady was rudeWent on a different day to mail it, specifically said I had bought it already, was charged money for the box I walked in with.......Also it was a DIFFERENT lady and she was still rude⭐ ⭐ because there was a third lady with a full plastic face mask I had never seen, and she was very patient and helpful with someone else, but my experience was not the sameWould've been one star otherwise
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April 2023 by An An
The Indian old lady clerk has a mad temper! When there’s a male customer, she gets excited and talks nicely to them. Whenever it’s a woman, she will not smile and talk rudely to the female customer. I don’t know what her name is, but she’s wearing glasses and blue mask. Very rude and always yell at customers
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April 2023 by Gregory Nelson
This Indian old woman who was wearing a mask working there has the RUDEST customer service! She was yelling at a customer and going back and forth. What kind of service is this? She was fighting with the customer and not being nice at all
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April 2023 by Vincent Suen
Looking at these recent reviews guess I’m not the only one that finds their service is trash!
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March 2023 by stephanie n.
Rosa Maria is the best here. She's knowledgeable, efficient, and helpful. I came here to mail my passport renewal papers and she checked my papers to make sure everything was filled out correctly, looked inside the envelope to make sure I had everything I needed, double checked the date on my passport to make sure I filled out the correct forms (like, what!!), and made sure I used the express envelope and not priority because I needed it to be sent out ASAP. She had me step to the side to finish filling out what I needed (the other employee had me get back in line, which worked out because I got Rosa Maria). This woman had the line moving, was helping everyone out, and connecting a little with each customer. That is above and beyond service and that kind of quality is rare at a post office. I'll remember her forever. Somebody get this woman a raise!
