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August 2023 by Bernard Choo
Excellent Professional Service. Michael is always very helpful and provide good professional advices on maintenance requirement of the vehicle. Always willing to take on additional tasks not relating to the mechanics services as a favors w/o hessistant. Been a pleasure working with Michael and VJ Auto and would highly recommend anyone looking for good Auto Service to consider them.Services: Transmission
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August 2023 by Tracey Flynn
My daughter brings her Lexus. RX 300 here.
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August 2023 by Xin Z.
I'm leaving a 4 star only because of Michael. Otherwise, it'll be a 2 star.MY 2018 Nissan Rogue had cracking sound when I tried to start the car, but it wouldn't start . I opened the lid and the post of my battery had blue corrosion on it. Although I wasn't sure what went wrong, but I knew there might be something wrong with the battery. I found VJ's because it was recommended by AAA and was told that the inspection fee alone would be $160 before they would do anything about it. I agreed. I called AAA and had my car towed to VJ's. Michael was the one I talked to on the phone and when I followed AAA to drop the car. But he called sick later on that day. Another guy sent me a message in the afternoon asking for $476 just to order a new battery (which would be $227)+chemicals+$47 additional labors, tax, and fees. I called to confirm that $160 inspection fee was included in the $476 bill. I worried that if I did not call, it would be $476+$160=$636 (that's basically just to change the battery even if nothing else was wrong). That would be outrageous. He said $160 was included and they would get the battery within 3 hours and continue with the inspection.And the next day, they called me saying that the car was ready. Of course, the only thing they found was that a new battery was needed. Michael gave me a discount. The total was $410. So basically $227 for the battery, $160 for inspection, tax for $23, and Michael gave me a discount of $15. I feel he's at least more trustworthy than the other guy.They also recommended me to change my front tires and alignment for $852 (I changed my tires at Costco in June 2021 with 90k warranty on my tires). $128 for lil change, $148 for cabin filter and air filter replacement. Unless my car broke down again, I'll drive to my own Mechanic and have him take care of my car.
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July 2023 by Gary L.
Always exceptional service. I had to have a new air conditioning unit installed. I've been taking my Nissan Xterra to them for a couple of years now.
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June 2023 by cardon walker
I have been taking my Mercedes Sprinter RV here for 3 years now and they do great work. Highly recommend to all you RVers.Service: Tune-ups
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December 2022 by Bob Keskinen
Great as usual. They took the time to take my car to have a smog check. Saved me allot of time and frustration. I recommend VJ'sfor any auto problems.Service: Vehicle safety inspection
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November 2022 by sallyphen
I’ve gone to VJ’s many times through the years with different cars I’ve had. The car services have always been thorough and done correctly. Staff has consistently been friendly and helpful. They do whatever it takes to get the car’s problems solved. Early in 2020 I had my catalytic converter stolen, at the height of COVID! Converters were scarce at the time, but the staff was able to find one for my specific car at Pasadena Honda. While at VJ’s they inspected the car, and found a problem with the transmission fluid. The problems were both taken care of at VJ’s at a price I felt was reasonable. I trust VJ and would recommend his shop. I also appreciate the positive attitudes of the staff in going the extra mile to help get the car into the shop whenever unforeseen problems occur.Services: Tires
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October 2022 by Glenn Sellar
Cooling system repair left the system leaking, causing us to be stranded when the vehicle overheated. Mechanic then claimed the head gasket needed replacement but a second opinion from another shop showed that is not true the vehicle needed a new radiator.
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May 2022 by damon johnson
Don’t ever go here, they will RIP YOU OFF!! I was quoted $1900 for a catalytic converter replacement here and found out from an HONEST and RESPECTABLE mechanic that VJ had marked up the price substantially……..$1200 more than it costs. Went to another place and had it fixed for $709Service: Auto engine diagnostic
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January 2022 by Bernard C.
Our car had been serviced by VJ Auto for the last three years. We are very happy with the service provided in keeping our car running well. Mike, the service manager was always very professional and follow up closely on the repair status and keep us updated. Also, always providing good advice and consultation as to the service needed for our car. We highly recommend VJ Auto for anyone looking for a local reliable car maintenance and repair services. Bernard Choo 6UUN873 Lexus R450h
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January 2022 by bella h.
My biggest reasons I'll be coming back here are because I got honesty and I got respect as a customer. I had Michael help me out and the price he gave me for what I needed was fair! Since my car is an older model and it's got over 200k miles on it, he gave me options for what I could do and I really appreciated it! In addition, I know not many women who have good experiences at auto shops but I was very fortunate enough to have Michael help me out. He was really nice, respectful, and explained everything to me without making me feel incompetent. I will definitely be going back and recommending this place to others!
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December 2021 by Cat D.
VJ's auto service has the best HONEST customer service I have encountered with automotive repairs. Their excellent service is guaranteed and that is a wonderful piece of mind. VJ's mechanics are certified and there knowledge to identify and fix the problem quickly is their strongest trait. I will continue to take my vehicles to VJ's. They don't disappoint and thank you for getting me back on the road.
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December 2021 by Mike H.
As always, our experience with VJ's was excellent. We have been bringing our cars to VJ's for more than 10 years and will certainly returning again in the future. Most recently, I brought my car in for an oil change and general check-up. Everything was done expertly, on-time and for a reasonable price. The staff is also friendly and easy to work with. I recommend VJ's for anyone in the San Gabriel Valley with auto repair and maintenance needs.
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December 2021 by Hugo S.
VJs is a great place to have your car serviced at. I've been coming here for years. They are very accommodating and helpful. Michael is kind and knowledgeable. He always explains everything with great detail. Best costumer service.
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December 2021 by Danielle J.
Safety first! Thank you VJ, Michael, Brian and crew! I found VJ's via an AAA coupon. What a blessing! I feel truly cared for when I take my car in to be serviced. Michael and Brian are cool dudes who listen to you. I can always count on them to help me service my car or to buy a new car. I trust VJ and his crew! Take your car to them. You won't be disappointed!