“I honestly think Teresa might be an actual watch guru, because she sourced an out-of-stock model I wanted in mint condition within 24 hours, even though I’d just shown up randomly without an appointment (still, making one’s probably a good idea!). The price was very reasonable, and the whole experience felt effortless. If you’re in SoCal and looking for a reliable friend in the watch world, this is the place.”
“This is specifically a watch repair shop. Brought my new watch in to resize. The first time I was happy then I realized the extender wasn’t clipped in when he sized it so I went back a few days later and he resized for me in seconds without any question. Now it fits like a glove without needing the extension clipped in. Very good price and excellent service. I’m a happy camper! Planning to bring in my watches here whenever they need love and care.”
“I bought a ring in march at Brea as a gift to myself for starting a new job I had the ring for about 4 months and unfortunately a Swarovski diamond fell off. I was in the area and I decided to stop at this location to ask if there was anything they could do or if I was supposed to go to the Brea Mall where I had originally bought the ring to replace it. Lizette was so nice and helped me replace my ring and I was in and out of the store in less than five minutes! I was so happy with the service and even more happy that I was able to replace my ring at a closer location to my house. Lizette was able to pull up my account with my phone number and I didn’t need the box or receipt, she was able to confirm my account and replace my ring on the spot. Thank you for all your help Lizette! You are amazing!”
“This is a review of Lucy, our Jewelry consultant. We went to the store with our 87 year old mother to help her buy a new watch. Lucy did an amazing job working with our mom and helping her find a watch that met her needs. This was no easy task and we appreciate everything Lucy did to make her happy with the purchase.”