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January 2021 by Leonardo M
It doesn't exist any more! Save your trip, I went on 11/09/2020
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December 2020 by Juan Carrillo
There is no atm here
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October 2019 by Sina T.
Wanted to open account at this place and looked it up on my map this place came up which is inside ralphs market. First impression is this place is too small but very high efficiency people working in there. Every single staff till the boss greeted me well and also did their best to minimize the questions and narrow them down to prevent wasting my time! * Michael personal banker Helped me to open account he was super professional,fast,polite and knowledgable very respectful guy. I highly recommend here for any personal banking and investments regardless of other reviews which I don't believe they were quite right! I believe in my reviews and always honest about my opinions wether you want to believe it or not! So definitely coming back to here absolutely and if you want to hear from me if you wanna do anything in wells fargo check this location out . I guarantee you will be satisfied
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October 2019 by Brian M.
I usually don't like using Wells Fargo bank. But we had a great experience with Susan Bonilla who was a very thorough personal banker with excellent service.
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June 2019 by Amanda G.
I have been to this branch a few times for business deposits and the staff seemed to be friendly enough but it seems that they pick and choose whom they provide the "better" customer service to. I have seen behavior this too often in the city of Arcadia in general but I have higher expectations for such a well known bank. Looks like the staff needs to be retrained, shame on you.
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June 2019 by Sh T.
i have given many chances to this branch before leaving review. have been banking at this branch for 2 years, service is always SLOW. Many times i see that they have 5 to 6 staff inside, but only open 1 or 2 windows while there are 5, 6 people in line. other staff are either talking, standing and watching.
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November 2018 by Brenda A.
I have been doing business with this bank for many years and this branch is one of my favorites, the tellers are always ready to help you with a smile, they even call me by my last name. Highly recommend it.
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September 2018 by Kellie Y.
Everyone is always friendly and helpful when I need any banking services. Hours are later than regular banks which is great for people who work late.
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September 2018 by Miriam L.
Looked for a WF bank that closes late, found this one nearby that says it closes an hour later on Yelp, and it's closed. wasted my time and gas.
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August 2018 by Vee M.
Unprofessional. I have been banking with Wells Fargo for years. The folks at this branch need to find new jobs.
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April 2018 by Cristina P.
The only reason why I give this bank a 1-star is because as a bank customer I expect great customer service specially when your training teaches you to make the client feel welcomed and treated with respect and to try to assist with exceptional customer service.(I know because I used to work at a bank) Anyhow, I came in for a mortgage payment and the teller , Jess seemed like I had her undivided attention throughout the entire transaction! Not only was she not focused she was extremely rude, didn't greet me or asked if there was anything else I needed. When it was time to confirm the amount on the screen she did not say a single word to me just hand gestures pointing to the transaction machine on my side of the window to confirm. Didn't bother to say anything else after I confirmed amount gave me a receipt and that was it. I've NEVER experienced any teller at any bank treat a customer this way. And this isn't the only time this branch has been rude but today was beyond what I normally experience. It's just close to home and convenient but I will no longer be coming here unless the teller(s) change their attitudes.
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April 2018 by Chelsea L.
Idk what's going on with this place the new ppl they're hiring aren't very friendly....the new girl, Justina, is very very rude, doesn't greet, no smile, doesn't thank the customer, her customer service is horrible....if she doesn't like working with people then maybe she should look for a different job....the manager said she'd talk to her about her attitude and I hope she does because ppl like this make the branch look bad....I know I'm not the only one that's complained about this teller....Steven, Ozzie, & Greg are great bankers, but they do need to talk to their new tellers about their attitude and the way they treat customers....
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November 2017 by Christian S.
Horrible service. The workers are a bunch of tired depr seed people who don't like doing their jobs. I deposited a check and the man told me it would take more then 24 hours for it to clear. I deposit the same check every week at my home bank and there are no problems. I wouldn't suggest this joke of a bank to anyone.
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July 2017 by Nicole C.
I wish to not give Analicia any stars. I took my daughter inside the store branch to get a few printed checks in her name. Analicia would not print her correct current address on the checks. She insisted that my daughter went in 4 years ago, when she was 12 mind you, and opened a savings account with a fictitious address that I myself nor her dad recognized. Analicia insisted that my daughter's dad take her back into a branch & have it changed. That is the ONLY way possible to have it corrected. My daughters dad has moved out of state. I sent him a picture of the address & he does not recognize it. OK so I guess my daughter won't be able to have a valid address for her bank account & any mail such as statements, notices & personal documents will be mailed to a wrong, and/or fictitious address. Nice going Analicia!
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June 2017 by Evangeline C.
Of all the personal bankers I've encountered, Steven Lam is truly exceptional. He shows genuine care for his customers and goes above and beyond. Steven does what is best for the interest of the customer and does a fantastic job. Don't let the small fish tank size of a store fool you, these tellers and Steven especially, do their very best and is more than efficient than any other traditional branch. Make sure to ask for him to get the best service. This store is in an Albertsons and there is plenty of parking. Super plus is that they are opened on Sunday's.