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November 2023 by Colleen Ward
Older woman with sandy blonde hair, a feather and a purple vest had the absolute worst customer service and ruined what started as a great experience. Everyone else was great.
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October 2023 by Neil Hunt
Friendly service and timely prescriptions.
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September 2023 by Jamie B.
I was in a bad spot and was worried I'd have to wait a really long time to get my medication filled. They moved super fast and got it to me faster than I thought and were super nice! It really saved my day, I highly recommend this pharmacy!
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September 2023 by Pedro Lucero
Barnes is way better than CVS. By a lot.
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July 2023 by R G
This place is great! The pharmacy staff are friendly and help, Their prices are competitive with the major pharmacies.
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July 2023 by Elektra Mathews-Novelli
Staff is always helpful. I like the consistency with the pharmacist(s) throughout the years. Their sale rack is worth looking at for random items.
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February 2023 by Alan M.
Our family has depended on Barnes' Arcata Family Drug for decades, and we have never regretted it. The staff are a pleasant, informative group of people who put helping the customer first. Given the complex tangle of prescription benefits and not these days, as well as the plethora of prescription items out there, it sure helps to have someone in the know on your side.
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December 2022 by Gene B.
We have gone to this pharmacy/store on and off for years, but never for a prescription. Just this past week, my wife received a prescription for a new eye medication... guess what, neither of the pharmacies in our local area carried it, and could only get it next week sometime. But, at Barnes, one of the techs took the situation in hand and offered to call the clinic back and try to get the Rx changed to something she (the tech) knew would be similar. Okay, this took an hour. No thanks to the doc, who maybe never prescribed this medication before, or just heard about it in med. school ?? Finally, after a lot of time on hold, and back-and-forths with nurses and go-betweens at a busy clinic late in the afternoon, we got an okay for a substitute. We paid our $5, and said a hearty thanks to the staff there at Barnes.
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November 2022 by Al R.
After Cloney's closed I wanted to continue to support a local business. I tried for a year to deal with Barnes. They were the worst. They messed up my orders more often than not. It was difficult to reach them. I was always running dangerously low on insulin and other necessary medications because they could not get it together. They didn't care either. Little to no effort was put into customer service.The worst was pharmacist Julia. She screwed up my insulin order so bad that I had to come back three days in a row and was down to one day's worth of insulin. She didn't care that she messed up and she didn't do anything to help. I am now with the new local pharmacy in McKinnleyville. They are excellent.
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September 2022 by Tony Persico
I used to recommend this place to everyone, but I haven't had a good experience there in a while. The last several times I've gone in to pick up my prescriptions it has taken WAY too long, and the folks behind the counter are surly and far less friendly than they used to be. There's one person in particular who I dread having any contact with. He's always thoroughly unpleasant and less than helpful. Seriously considering finding a new pharmacy after 20 years of being a loyal customer.
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September 2022 by Lia Nelson
I love Barnes Drugs! I've been a regular customer for over a decade. They are timely and friendly with prescription refills, and I always love perusing the affordable items in the store. I really appreciate Barnes - support local!
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August 2022 by Lawrence Q Hu
Came here absolutely for the stuffed animals and other gifts. They have pretty cool local art with really cute gifts all over the place. Felt like more of a gift store than a pharmacy, which was really nice.
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April 2022 by Crescent J.
the wait time is always minimal and so much amazing gifts to look at while I wait. Been a customer for years and look forward to many more.
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December 2021 by Jay D.
There are no long lines, and the staff is very friendly. The prices are the same as in the big chains and after you've been in here a few times they will know you by name and face. I cannot recommend this place highly enough. Five stars!
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December 2021 by Lawrence
Came here absolutely for the stuffed animals and other gifts. They have pretty cool local art with really cute gifts all over the place. Felt like more of a gift store than a pharmacy, which was really nice.
