NAPA Auto Parts of Arcata provides quality auto parts and service for cars, trucks, farm, or marine vehicles. The staff is consistently described as friendly, knowledgeable, and very helpful. They are ready to assist customers with finding exact parts and offer clear guidance and explanations, even for those who are not very knowledgeable. Employees are known to go out of their way to help, including providing curbside pickup, delivery, and in-store shopping. There are multiple accounts of staff personally installing parts for customers in the parking lot, even in difficult conditions, saving them time, money, and further car trouble. Their knowledgeable advice often prevents headaches and costly repairs by recommending necessary special tools or adapters. Customers report they will never go anywhere else and very much recommend this place as a reliable go-to business for auto parts and mechanical repairs.
The two guys working this afternoon (Saturday, December 20) were so helpful! It can be tricky with parts for an ancient Corolla like mine, so I really appreciate it!
July 2025
I was in there Sunday morning, and despite an unruly customer cussing out the two young men, who were obviously trying to do their best to help him, both guys kept their cool.
November 2023
Good times! The folks here are knowledgeable and helpful.
