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December 2025 by Chad Yoakley
Really happy with my experience here at North Bay Auto. They got my truck in same day, did a thorough safety check, were very clear about the various things that needed to be fixed, and had a seamless work authentication process. They made it all easy for me to understand. All the work they did seems to have been done very well! I think I found my new shop I’ll be going to. Top notch.
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November 2025 by Mike Munson
Great team- very honest and high wuLity work
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November 2025 by Helena Avelar
Have been a customer for several years. Always have had great experiences. They’re knowledgeable, quick, and offer fair pricing.
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November 2025 by Gina Figueroa
Honest, professional and certified
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November 2025 by Matt Koontz
Great service! I got my transmission fluid changed for scheduled maintenance and they also found the source of a leak and repaired my power steering. My Honda CR-V always leaves driving smooth and feeling safe. I trust that North Bay Auto has my back!
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November 2025 by tony L
Chad and his team did a great job changing some components on my car. The communication was great, and I had the car back in no time.
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October 2025 by Suzi Gunn
My jeep was overheating and Austin gave me an immediate appointment. I needed a new water pump. Parts were ordered that arrived sooner than expected. Service was completed faster than planned. My jeep is running at correct temperature now. What a relief! Very professional job, reliable reasonably priced, state of the art equipment, honest and thorough. They are my go to mechanic now!
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October 2025 by Miranda Iacopetti
I only bring my car to North Bay; they’re trustworthy, communicative, and very helpful and kind.
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October 2025 by Savannah Porter
It’s was an easy experience and they did a very thorough job!
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October 2025 by tyler parr
Excellent customer service.
Knowledgeable techs definitely recommend.
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September 2025 by Bella Grow
The people here are great and very trustworthy. The mechanic who helped me was very straightforward and gave me a realistic action plan for my vehicle given the longevity of the car.
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September 2025 by Craig Newman
I had a number of mechanical issues that needed to be addressed. The most important one was the Parking Brake. Although some parts were replaced, the brake is still not functioning. We will address this issue further during my next visit to the shop.
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September 2025 by William Walter
Good service, very professional, reasonable price.
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September 2025 by Kim Dodds
I love Austin and the group. Our trouble was a challenge. It is an intermitant issue they couldnt duplicate. They really tried to fix it!! They felt so bad, they comped the diagnosis fee. I dont know yet what to do with the vehicle, but any vehicle I have would go to North Bay.
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September 2025 by Bluesky
Very kind, fair, and informative!
