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April 2024 by Fu Crowder
Ordered online got their they said they don't have my order then found it then was told they don't have half of my order
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September 2023 by Randy C
When I entered the store an employee told me he was on break and I would have to wait until he was finished to place my order. I left and will not go back. The subway in Mckinleyville is much better.
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September 2023 by sierra lane
I love going to subway, it’s one of my favorite places to eat. However, this specific spot is the worst one I’ve went to yet. The employees are very rude and when I ask for extra olives and pickles a particular worker gives me a couple and I have to ask literally 4 times just to get what I asked for in the first place. This looks horrible for the whole company of subway ,and the manager needs to have a serious talk with there workers on what it means to have good customer service and at the least just some decency to other human beings. I will never ever come back and I hope they get their act together.
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August 2023 by Willerz
I was very disappointed because I go there to eat healthy and they have no sugar-free iced tea or anything in the refrigerator for somebody that does not want to drink the poison
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August 2023 by Brad Heermance
Decent Subway marred by chronic staffing issues. Consistently only 1 person there unless they quit and the restaurant then has to close for the rest of the day.
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July 2023 by Omolara Ajose
I think she’s the manager I’m not sure she literally is always there continues to over charge me. When confronted her about it she shrugged her shoulders and told the cashier to continue to charge me. It’s definitely worth it to drive a few extra minutes to a different location.
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May 2023 by Moon P.
*ARCATA NEXT TO SAFEWAY* (couldnt find it on yelp) Such terrible service. Place was empty with 1 worker. Colored hair girl looked and sounded like she was on drugs made us wait abt 15 minutes for our order. Bought a fountain cup and the entire fountain was empty or out.. asked for help with it and was stiffed armed. Food was cool it tasted like every other subway sandwich ive had which is hard to mess up but man they hire anybody these days
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May 2023 by Kat P.
Purple hair girl was a b***** It's always the bitches with purple hair. The sandwich was good tho.
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March 2023 by Sam
Took 35 mins to order. Nice employee, but it definitely needs more than one person working at a time, and their internet was down so I couldn't use my card, luckily I had enough cash to cover it.
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January 2023 by Brad Dunn
Fast service. Use your coupons and save big!Vegetarian options: There is a veggie sandwich option.
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January 2023 by Matthew M.
This restaurant gave me severe food poisoning. On top of that I waited a very long time for them to make my sandwich. Overheard staff saying that their delivery for new ingredients was delayed so they were using old stock. I guess I should have been more cautious. Take your chances though. Do not recommend.
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December 2022 by Hailey R.
So after walking in, the lady making sandwiches was pretty odd. She honestly seemed high on drugs and blatantly told us that we were brave for eating there because all of the meats stay in a refrigerator all day, and the one in particular that my boyfriend choice was outdated by over a MONTH- like wtf? What type of employee says that? Now I love subway and I'm hoping this girl was just maybe mad that we went in 30 minutes before closing but my boyfriend says he's for sure not going to eat the sandwich we just paid for. What type of employee would tell a customer anything like that?!?? The food line seemed cleanly and the veggies seemed fresh but after hearing that about the meat, I'm lowkey scared to ever ever come back here again.
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October 2022 by debra bullwinkel
I love the kindness my son and I receive when we visit, which is frequent,the folks that work at both Arcata,ca locations are very kind and efficient! Great customer service
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October 2022 by I P
I got a BMT for the first time in years, and it was like Subway was back in the 90s. The restaurant was clean and the employees were nice. The food was great.
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August 2022 by Paul Kays
Not worth it. Very bad franchisee. Definitely worth the extra few minutes drive to a different location. No way will I ever pay 15$ for a sandwich and be told I’m not allowed extra vegetables… insane. That’s the whole point of subway. There is no “limit”. I even offered to pay extra for olives and was denied. Horrible service and will not be a return customer here. 0/10. Recommend a different location for sure
