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“Luis is the man, since we got our space online we had to head to the office to double check our rental. He was fast to the point and helpful. Would recommend him too anyone trying to rent in Trojan storage of sun valley”
“It was fast and very accommodating.information was given in understandable manner.she always smile and even help me to put the app on my phone.give her excellent.grade”
“5 Star service & accommodations! The storage units & hallways are spotlessly clean, well lit & SAFE! And the Storquest staff, especially VICKY at the SCV location, exemplifies the utmost professionalism while always showing her genuine care and concern for my needs, matched by her willingness to do whatever it takes to make her clients happy. She really goes above & beyond and has the patience of a saint. I'm grateful she has been my point manager over the past year, as I went through a few personal losses & challenges which lead to my need for my move and a storage unit, and she was there to help me in any way she could, every step of the way. I look forward to seeing her next time I'm at my storage unit, and I can't recommend this facility enough. You can feel relief knowing you & your important belongings are safe at Storquest on the Old Rd in Santa Clarita. BONUS - They are always running specials and have great discounted rates! Overall exceptional experience.”
“I just rented a storage unit for a temporary move, and Ryan was awesome to work with. He was super kind, explained everything clearly, and made the whole process really easy. Definitely appreciated his help and great customer service!”
“Walter and Sergio were very kind, welcomed us in a very good way. We are very satisfied with the service they provided us. The stratum is clean and also well secured. The price is also lower compared to others...”
“Rose for president!! No i'm only kidding. Every time I'm at the facility I catch Rose cleaning the property. She's a very hard worker with a very friendly outgoing personality and always wears a smile.”
“I was in need of a storage unit and Veronica here at public storage made it extremely easy in under 10 min. Gave me a tour of what they had available and boom… I walked out with a great storage unit at a reasonable price!”
“Stephanie was extremely helpful with choosing a storage unit. She explained options clearly and showed us around. She was charming, thorough, and has my utmost gratitude.”
“Very professional Very Clean. Security is there top priority. Manager on top of everything . Left my door open by mistake. The manager called to let me know. Whew!! He saved my day. Thank You”
“Tania is awesome, she helps and answers questions very clearly to where I have all my questions answered. She is well knowleged of what the company has to offer for us clients. Thank you Tania.”
“Rented a storage unit at this location for about 2 years. Never had an issue with them or with my stuff being held there. Recently moved out, and it went smoothly.”
“Big shout out to Edna she is the sweetest. Very well informed and always has time to answer all my questions. It be help with my rent or anything else I need gracias mija your the best”
“I am very fond with the manager Melissa! I had a few issues but she went above and beyond to help me with it (: I’m still very upset about what happened but content that she is here to assist me! She deserves more than 5 stars”
“Janet was very helpful in assisting me today and every other time that I have needed help or information she is always quick to respond and has excellent customer service skills.”
“Promised my girl Edna a review today ? i met Edna a year ago when she had just started working at public storage and I had just rented my unit . She is Very well informed, knowledgeable and very helpful . She made my experience very pleasant. So much that I am still storing here and have recommended public storage to my friends and family . The staff is impeccable and the property features are great .”
“I have used many storage facilities over the years and have had many poor experiences. This Extra Space location is truly one of the best storage facilities I have used. Manager Tom is fantastic --- from helping find the correct size unit, answering my stupid questions, making sure the facility is clean - and always being so pleasant! In an era that does not value customer service, it is wonderful to find a business that places a premium on happy customers.”
“I had an issue with billing however they were able to resolve it immediately. I spoke with Kevin at the property and he was able to help and walk me through the public storage app to manage my account and went above and beyond to assist me. And very kind.”
“Jose is not only a professional member, but also has a strong customer service ethic. I've dealt with him on several occasions, and he's always willing to help customers, taking into account both the interests of his company and the customer. Whenever you call, ask for him. 100% satisfied with his service and kindness. Sincerely, Cayetano Alberto”
“Inside Moves Relocation Services
Ted, Robert and the whole inside moves team were INCREDIBLE. They made our move feel like a breeeze. From the very get go ted ( the owner) was involved in organizing and project managing our move. Leading up to the move he explained exactly what to expect, the timeline, and how we should prepare. Several days before the move Ted called to check in with us and reconfirm. The day of the move the crew showed up perfectly on time and were extremely communicative. They took great care to make sure things were packed and labeled and organized. The day of the move went smooth and they even helped us configure our new home. Overall I could not be more pleased and will recommend them to any and everyone I know.”
“Helena has been really helpful since the first time came to this storage I really liked the experience here and the service they gave also really clean and secured storage I would surely recommend this place!”
“This storage has the best prices i was looking at different places and this is way cheaper and stuff at office are really helpful . Rental process is really simple and fast I’ll definitely would recomend it”
“I was helped today by an associate named Paul and he was very quick and professional. My issue was solved almost in an instant. Thanks so much to Paul for his great support service!”
“Michelle.. very informative and patient in her job .. Excellent ! ! Michelle and Tony!! I have the right person and my good experience inPublic Storage at 15145 Roscoe Blvd. Panorama City.”
“I got a storage unit about four weeks ago by a gentleman named John. The promotion was two months half off. I receive an invoice for the following month four weeks exactly saying that I am paying full price.
I contacted the Rinaldi location. I was in conversation with a gentleman name Andre I would like to say, even for the minor inconvenience. He was very professional, and he helped a lot and was Super patient.
I do believe John was from a different location, so I’m pretty sure circumstances and systems were completely different nonetheless The gentleman name Andre took his time to help me and I really appreciate it regarding the first incident. I would give it a good two out of five with the minor inconvenience being fixed. I’ll give it a five out of five.”
“I had a great experience with Celine. I have been worried about getting another storage unit after my previous one from another place was broken into. She put me at ease and made me feel positive about getting my new unit. And I trust that my stuff is safe here.”
“5 star experience all the way! Karen the manager was extremely helpful and patient with us, showing us several units which were all in excellent condition. The facilities are very well maintained and the customer service is superior. I would highly recommend this place and especially Karen for help with any storage needs. You will not regret it.”
“Gabriel was awesome! Super friendly and knowledgeable, while being fully transparent. He went through all the paperwork with me thoroughly.
10/10 would recommend”
“I had an amazing experience at this Store Quest location. The employee Andrew got me set up quick and easily, no hassle and the property was very clean and organized. 5/5 would recommend!”
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“Always a helpful and safe place. Dawna is always warm, welcoming and friendly. I feel good about having my items stored here as she lives onsite and is always keeping the property looking clean and spotless. Having past experiences in other storage companies, I have gone through the stress of having my unit broken into and items stolen - with this property, I have peace of mind and feel safe knowing my unit is clean, the area is attended to, a manager lives on site and there is plenty of security around. Dawna is always friendly, keeps an eye on the property and manages the area very well. To be honest, it's the best experience I've had with a storage unit because of her professional friendliness. Even when I have questions or concerns, she is always attentive and willing to help. I've had my unit for over 3 years and am very happy knowing my items are safe with Dawna. Fantastic manager.”