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January 2024 by Kris S.
Best ski rental in Arnold- go here -better skis, faster, better service, flexibility. Not crowded -Great experience
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December 2023 by E B.
Wow, the condescending woman (heavyset, Caucasian, with dirty-blond wavy hair) behind the counter should probably not work with customers...at all. We came in to buy a few day passes and a sled. She was unnecessarily rude from the start, practically yelling at us as she condescendingly asked, "What do YOU want? Well, here's a sign. Since you've read the sign, you already know [our policy]," etc. and was equally rude to my friend. We were polite, but since we're visiting, needed literally a minute to ask questions and decide what we wanted. There was a man behind her who seemed nice, but walked away to help someone else. He seemed to genuinely enjoy his job. This woman seemed miserable, bitter, and hateful. I hope she finds something different to do that makes her happy.
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December 2023 by Ian W.
The lady behind the counter was rude and demeaning to me. She made me feel bad for going in there with any questions. I went in asking whether I could rent gear for my 3-year old even though she was napping at the time. She made it very clear I could not. Fair enough, I can understand that. However, the way she talked to me was unnecessarily rude and hostile. I tried asking some more questions about gear I might need in addition to the standard rental, and what was included in the rental (so that I could plan ahead for the next day). She made it very clear she wasn't interested in selling me anything. It was so bad that another patron caught me outside and talked to me a bit because she felt bad listening to that interaction. I came on yelp afterward and saw that this was a common experience with the lady owner. I ended up going to the Sierra Nevada Adventure Co instead. It was an amazing experience there. Day and night difference. They were so professional even though they were swamped and were so nice to my little one.
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December 2023 by Carol P.
The best sporting goods shop around, Bill and sharon are the greatest, Bill is an encyclopedia of mountain knowledge and one of the nicest guys you will ever meet. Huge selection of fishing gear and always knows where the fish are hiding..Puts alot of his own money in to stock trout at white pines lake and is a huge part of why we love Arnold.Stop in if your in the area and buy a cool t-shirt or hat as he has a great selection! Also has all you need to rent for snow boarding or skiing at Bear...
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October 2023 by Matthew Leettola
Stopped by based on reviews. Bill (owner) was there to help and talk trout. He was very helpful and recommended some fishing spots and flies. Took them out the next day and landed a trout in a few casts based on his recommendations. Would definitely recommend his business.
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June 2023 by Richard Chernyavskiy
Honestly this best is great, has lots of fishing supplies, but, rods, and suggestions on were to fish. You can also buy fishing license here too.
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May 2023 by Jenn Parnell
I called for information fishing license pricing. The woman that answered was very rude. The owner of this store is a very nice gentleman, and they have always had great customer service otherwise.
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March 2023 by C F
The world needs more people like Bill, made our family feel welcome in Arnold. Was very helpful, wife got some beanies, boots and cozy socks. Next time we visit we will get some fishing advice and try for some bass! ?
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March 2023 by Judd H.
The owner was there when I came in. I was just exploring around and he was very polite and engaging even though I didn't purchase anything at that time. The store is outfitted well and items are easy to find. I will definitely be back when fishing season gets here!
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February 2023 by James F.
very helpful staff, good gear to rent and large inventory of top quality sporting goods
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September 2022 by Matt Olson
One of the BEST fishing shops in the central Sierra. Also a great value on quality rental ski gear if you head up in winter. Bill (the owner) is a great guy - good with the kids and super knowledgeable about where to drop in a line. On his bait recommendation I landed 4 solid trout at Lake Alpine. Literally had a bite in less than 10 mins. Kids loved it!
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July 2022 by Thida Y.
Customer service here is top notch. We get customers in all the time looking for things that our store doesn't carry or that we're currently out of and every time I've called before sending someone up, they are so friendly and helpful whereas some other businesses are act like its a bother to answer questions. Often times people are traveling and tired, have been to a few stores already and it's nice to be able to either save someone another trip up the hill or better yet, send some business over to another local business. The weary tourists and I appreciate your kindness!
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July 2022 by Thomas Papamon III
Bill the owner has a firm handshake and is a pleasure to talk to! You can rest easy when you arrive at this shop because he has what you need! Even if you don't require anything on your trip it's great to just browse the variety of goods and services this shop has to offer!
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June 2022 by Jim Jensen
My family and I have stopped by a few times. They are very kind and easy to work with. Bill goes out of his way to help you. I planned on learning fly fishing and decided to drive from Tracy to Arnold just to purchase it from him. Way worth the drive. Ended up with two sets of fly kits and he set it all up for us and showed us how to use them. Amazing customer service. Highly recommend going.
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June 2022 by john lennertz
Bill is very knowledgeable about all things outdoors, especially fishing. He knows what's working and where to go. "How you doing? Give me a hug." is a common Bill greeting. I often stop by just to say hello and chat. Bill is one of a kind! Five stars is not enough.
