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February 2024 by Anthony K.
The Manager, Mike stiffed me today for $175. Said he couldn't refund me for wrong parts that Car Quest provided - because the price could have gone up or down. What B-S. Said he needed a receipt for new parts that were obviously packed in their company branded boxes. So, I asked for store credit or 50%. Nada. My real beef is that a trusted local mechanic clearly told me that the parts did not fit. So not an error on my part or the mechanic. Clearly, company profit is more important than pissing if a customer for providing wrong parts. And they have at least three competitor stores within 3 miles. Let's see how that policy works out for them.
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February 2024 by Rodney Meador
They help you is above and beyond. They do their best to get you what you’re looking for.
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February 2024 by Dave Victorino
Lee and the crew did a great job today !!!
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February 2024 by Mike
These guys are awesome!
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October 2023 by Michael Juarez
The service experience here is far beyond any other automotive parts store in the area.
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October 2023 by Cole Nealey
This place is Great! All there employees are very knowledgeable and they take great care of their people. Anthony was a great help and Bill is always treated me very well. This is the go to place for quality auto parts in this area.
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May 2023 by Randy Martyn
They go out of their way to make sure you have the right part and will help you install minor things on your car and figure out problems with your vehicle if they don't have a specific part they will order it for you very helpful
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June 2022 by Andrew G.
Apparently Bill doesn't know how to call a customer back. Gave me the runaround for almost a week about a faulty battery. Will not be returning.
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June 2022 by don't sayten
Billy ..Katie and Ralph....the best Customer service out there....
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May 2022 by Debbie Falcon
Had the part I needed. Great customer service and fair prices. I will be a repeat customer.
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April 2022 by jeff miller
I went in for wiper blades and they also installed them for me.
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March 2022 by James Green
Great selection, prices, and customer service. Love that they carry Lucas Oil products at reasonable prices.
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February 2022 by DD C
Very helpful. Was able to order some golf cart batteries that were impossible to find elsewhere, they had them in stock the next day. Apparently there is a shortage on those kind of batteries.
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January 2022 by Kevin Sallady
Bill at Arroyo Grande Super helpful. 100% Customer Service orientated. Replaced rear wiper on my boss' Jeep Grand Cherokee.What he did in 30 seconds saved me 15min?
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January 2022 by Benji Ibarra
Very bad customer service. Left on hold for a while then when asked for a part told me they didn’t have it and hung up on me. Customer service training is a must here!