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September 2023 by luis s.
Don't trust this dealership always do a vehicle pre inspection with a shop before purchasing
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April 2023 by Patty T.
Great service, friendly, helpful and quick, easy, transparent... my husband bought a nice 4x4 truck last night. Thank you Mo & crew.....
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April 2023 by Maria cerda
Lisa is the best there is!! So patient, honest and understanding, they give you all the information you need and walk you through the whole thing. 10/10 customer service and car options, would definitely recommend
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October 2022 by DARRELL JOHNSON
So Far so good. I was needing a good used car. So last November of 2021, I found one at Castro Auto Sales. I bought a 2012 Ford Mustang in good condition with no regrets. The man in charge gave me permission to take the car to my mechanic and have it inspected. It passed with flying colors. The people that worked there were very nice and very professional. I would more than likely purchase another car from them if I ever needed one. But I hope this one will last along time.I also get a lot of compliments on the car.
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March 2022 by Cesar C.
Veronica is very friendly and a kind salesperson! We decided to test drive two different style vehicles and she had no problem. Definitely recommend this establishment.
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January 2022 by Marco Delacruz
Thank you to Mo and rest of team at castro auto sales . Got me in a great car with even better finanicing than promised thank you once again Mo
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October 2021 by Kelly M.
I bought a 2014 Ford Focus here and it's a great car. Mo was the salesman that I worked with and he was attentive, professional, and didn't try to blow smoke where the sun doesn't shine. I got a decent deal and because I liked the deal I received so much, I came back later with my mother, who needed a vehicle as well, and she purchased a vehicle too! Thank you Mo for letting me give you a hard time as I was ready for the auto salesman pitch. He didn't approach me that way at all and it made me more at ease. He was great! I appreciated Mo's honesty and overall ability to work as well as he does with people. NOTE: My sister showed up while I was making my purchase final and he was very nice. She's crazy. I warned him before she got there and he handled the conversation with her well. She can be loud and overbearing. I definitely would go back and purchase another vehicle.
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September 2021 by William N.
I bought my 07 honda accord from them . we got it home and noticed we could not get the glove box opened . we called they told us they would fix it . so i called the number they gave me . i got the run around from their vendor and from castro . very shady piss poor follow thru. i will NEVER buy another thing from them . and they have dmv work done there . they couldnt do that right from the purchase . we had to go to dmv so we could get it all ironed out so we could pay for our tag renewal.
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March 2021 by Kristen Bates
Super nice, easy going sales crew. Going back in two days with cash to buy the car. He only asked that it was on my word. Liked their selection as well.
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February 2021 by Jennifer Knight
Castro Auto Sales made sure to take care of everything in a timely manner making a smooth transaction.
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August 2020 by Blake M.
We found a suv at Castro Auto we were interested in and got permission to have a dealer service dept look it over. They found major issues which changed our mind. We shared the info with the salesman and gave him the paperwork. The next day we noticed the car back on the lot, same price. Honesty? You decide.
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June 2020 by Juan Marquez
Very professional and great customer service. Found the car I needed and I was in and out fast.
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November 2019 by Trinity Shamlin
I bought a Honda Accord about a month and a half ago, couple days after buying the car the engine light popped up, so I scanned it myself, both of the O2 sensors and the manufacturer control popped up, so I had asked the lady if there was a way she could fix it and she told me her mechanic would. So I take my car up to the mechanic and after they were done “fixing” the car he said there was only one code which was one of the o2 sensors that had popped up on their code reader, and so we Asked if they erased the codes and they said yes. Not even a week later the engine lights goes off again, so I make a appointment to get the car fixed with the lady and she told me the it is normal for o2 sensors to go out really fast like that, which I told her I didn’t agree. So I take my car up there again, they “fix it” and the engine light just came up again and it’s been about 5 day’s since I’ve had it at the mechanic. This fix is easy they just don’t want to pay for it. This is the worst place to buy a vehicle from, I feel like I am being lied to by the lady who sold me the car and her mechanic.
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October 2019 by Amy Preston
Great experience! I found a beautiful car on their lot. Since it was a Saturday I put a very small deposit on it so they would hold it until Monday. I arranged for an outside mechanic to check it out for me and Veronica (an owner) was kind enough to take it to the appt for me since I live in Atascadero. The car checked out great but just as they were going to pull it out of the bay it wouldn't start. They diagnosed it as the starter. I told Veronica and she had it replaced the next day. No costs were passed on to me for the starter, and for this car it was pretty pricey. After a lot of research I feel I got an excellent deal on the car, Veronica was extremely kind and helpful but I never felt pressure of any kind. I was able to pick up the car the next day and have been smiling ever since. Thank you Veronica and Castro Auto. I would definitely recommend this business.
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October 2019 by George Fosho
Great cars. Very helpful and honest. Juan and Hector are very helpful. Bought a dodge magnum and chalenger. Very pleased and I always go with them. People they are the best in car buisness
