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April 2022 by Tyler Ramage
I rented a unit here for almost a year and had no issues or complaints. Staff is respectful and kind. Was easy to set up and pay online so I didn't have to worry about missing a payment
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October 2021 by Terry T.
Th is place is fantastic!! Super clean excellent employees , excellent customer service, and they have the sweetest dog ever!!! I highly recommend this storage place !!! We have 3 units here... very clean and well maintained !!
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October 2021 by Heather Sorrels
Anytime I've needed a storage unit I've always gone to Fortress. While they're a little more pricey than other storage places, they are secure and upfront with fees and/or additional costs. The lady at the front desk is so friendly and accommodating and easy to work with.
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September 2021 by Terri Arnold
This is a wonderful place to put your storage. They are always friendly and also prorate and return money if you leave early. Highly recommend.
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August 2021 by Phyllis Marlett
This place is just about perfect. Clean, quiet, you don't have people loitering about, and they have built in locks and the provide you with 2 keys. Inside each unit LIGHTS!!! This place is top notch and the second month is free. Also they have a moving truck available to reserve and one more thing all units are drive up.
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June 2021 by Clayton Davis
I work for local moving company so I have been in all the storage places on the central coast. I live in Pismo Beach but drive past 10 other storage places and 15 miles to go here. They are the best price, very clean, zero rodents unlike every storage in 5 cites area I can't tell you how many moves I have been on that the people are moving out because of all the Rodent droppings on there things. They could charge alot more for there units but they don't. The ran down places are more per month then them. They having a moving truck available to mice your stuff in and out as well. The manager is very nice and you can tell she enjoys her job and actually cares about the reputation of the place where she works.
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June 2021 by Camala Fowler
The storage unit was clean and well cared for. The staff was awesome. Sammy was a great helper! We also really appreciated the use of a truck with the rental. Thank you fortress!
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June 2021 by Ashley Black
Used this storage facility inbetween moving homes and had a great experience. Sammie the property manager was extremely helpful and very friendly. Storage units thenselves were very clean and easy to access.
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May 2021 by Tony P.
Excellent mini storage facility, clean, organized and safe. Sammy in the office is absolutely wonderful, helpful and dedicated. She makes The storage rental process quick and easy. The best mini storage experience ever!!!
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March 2021 by kim c.
Sammie the manager at this company was helpful, kind and very professional! I could not have ask for a better experience:) thank you!
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January 2021 by Samuel J. M. Greeley
I found the staff to be polite, responsive, and always helpful. The facility is clean, well maintained with excellent security measures. I happily recommend Fortress Secure for anyone who wants to store their possessions safely, with easy access to them.
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January 2021 by Steve Schuh
We would recommend Fortress to anyone- the units are huge, clean and easy to access! The prior manager and Sammie, the new manager have made our experience pleasant and they’ve always been ready to assist when needed!Thank you!!!
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November 2020 by Justin Ennes
We had a good experience during the time we rented a unit. The facility was always clean. Security cameras were added at some point during our stay. Added security is always good. The manager at our property Sammie was always helpful and friendly. I would say 7 out of 10 times I was there she was out and about and always asked how I was doing. The access times for the gate 6am-8pm was good for my needs. I don't have any complaints. I do feel that $200.00 a month ($10 sq ft) for a 10x20 is a bit steep.
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November 2020 by Todd Machado
Fortress-secure mini storage has reasonable rates, very clean secure grounds and extremely kind employees that are willing to help with any issues you may have. If I come back to the area and need storage, Fortress will be my first choice. Sammy was right there on the spot to help me. She was sincere, kind and helpful.
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October 2020 by Linda S.
Giving Credit When Due...It was my lucky day to be able to find Fortress-Secure Mini-Storage. There are actually two facilities at Willow, an older self storage, managed by Sammie and the newer storage facility next door, both on Willow, and both also managed by Gina. I got to take advantage of one month free (Yay!), renting a 10X10. Gina and staff very helpful. I got to take advantage of free truck for pick ups only. Move Out was easy, then I was able to check out the following day. High marks and recommendation on these folks for professionalism and customer service. Great place to put my personal and precious items. Thank you to Gina and her onsite staff.
