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November 2023 by Rettedu R.
Needed 4 pin connect for Tacoma - Martin was able to order parts needed and install very quickly. Was in great communication with job, and completed sooner than expected ! Will definitely use again - thanks again for your great customer service !!
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October 2023 by pearce kramer
Truly one of the best customer service experiences I have ever had was at Heacock. I was in a situation where my 1500 rig was getting close to towing capacity on a trailer I bought. Instead of going out and spending ridiculous money on a 2500, I decided to invest in my current rig to help it out.I talked both with Matt (owner) and Kevin. They were both extremely helpful, explained my options, provided advice, and answered a ton of questions I had.Their pricing isn't cheap but it's fair and 100% worth it. If I ever need anything towing related they are my first choice without hesitation.Can't recommend these guys enough.The work I got done was -- Trailer brakes- Remove and replace, hitch upgrade- Air bags in rear suspension
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October 2023 by Mellanee Montgomery
Highly recommend. Matt was able to help with my towing set up and identify an issue with my hitch. Appointments are a month out but he took the time to help as I was traveling through the area.
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October 2023 by Joseph M.
My service club needed a trailer for a project and Heacock let us borrow one for a couple days. If I was every to buy a trailer Heacock is where I'd go.
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January 2023 by Annetta Johansen
Great people great service prompt fair pricing love this place
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December 2022 by mike maloney
Don't remember the names but everyone was absolutely great. They did a great job on my boat trailer and were very professional. I recommend ?
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September 2022 by Dick Johnson
Matt and Martin thanks for going the extra mile to get my coach and tow car on the road !Great products and great friendly service! I appreciate all your help!
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April 2022 by Jenny West
Matt and the team are very welcoming, knowledgeable and professional. We appreciate all they did to help us out! Their trailers and hitches are the best, as is their service!
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April 2022 by Tim W.
Great customer service and family atmosphere! They address reliable, professional and helpful with their service and excellent products. Hitches, beautiful trailers, truck accessories and lots of other cool stuff!
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September 2021 by Cory L.
These guy's are the best hands down. Matt and staff nailed it again! Lumber racks on my first truck (red powder coat) I thought couldn't be topped but man was I wrong. Royal Blue on my second truck are the best ever! I had a stranger complement the truck with it a matter of minutes. Racks on my first tuck are almost 5 years old and in flawless condition while using for work daily. Second truck rules! Highly recommend! Thx again P. S the tool boxes are amazing as well!
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April 2021 by Scott Nakatani
Matt hooked me up when I couldn't find another trailer for hundreds of miles, just in time to move to Colorado! Super friendly and had a matching spare in stock
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April 2021 by Vinny Fuentes
Matt offers great customer services experience.Thanks man!
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March 2021 by Olga Apolinarska
This place provided amazing service. We needed our car set up to be towed behind our RV. The provided a prompt quote, got us scheduled, and then took all the time necessary to get it dialed in and made sure we were comfortable with the system. It works great and we're fully confident on the road.Though, I would have preferred if all the staff wore masks (most didn't), especially inside.
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March 2021 by Joshua Mayz
I own Maez Junk Removal & Hauling, the last thing I want to do is give a negative or one star review but I was extremely disappointed today.I went into heacock trailers to get a price on one of their dump trailers, took them 10 minutes to tell me “they will get a salesman named Matt” to give me a price.Once, I was introduced to Matt, he didn’t shake my hand or even professionally introduce himself. Once Matt did “introduce himself”He immediately looked at his phone and ignored me for 5 minutes.That is when I decided to walk away.Very rude and unprofessional service.That is coming from someone who is a local business owner.I will now take my business elsewhere as I was very disappointed.
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February 2021 by Lisa R.
The 2 times we have recently went there since October they were always friendly and courteous..Matt came out and check our trailer brake install and was very kind and patient walking us through the proper use..We always appreciate good customer service..Big Mahalo to you guys ..Aloha
