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January 2024 by Dan Horn
Family owned great folks
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July 2023 by Alyce J.
Monarch Mega Storage is the answer to your storage problem. The employees are helpful, professional and go the extra mile. The facility is clean and secure. We are thankful we found Monarch Mega Storage to help us out when we needed some extra space.
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May 2023 by Amy Olson
Monarch Mega Storage is awesome! They were a huge help in the process of shipping our car from Oceano to Pennsylvania. Due to timing of moving across the country and availability of car shippers, we had a delay of moving people vs shipping the car. We had to park the car somewhere safe and reliable while we left the area in our other car to start driving across country. I was stuck for what to do with the other car until a car shipper could pick it up.Monarch Mega Storage to the rescue! They had one auto storage space left and let me rent it to park the car until it was picked up. They also facilitated giving the car keys to the car shipper once he showed up … nearly a month after parking the car there.MMS was so easy to work with, they were flexible, and very reliable. Communication was always timely. And they have an online billing system to make paying the bill easy. The entire facility is new and modern and plenty of security. I highly recommend them for any storage needs.
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May 2023 by Amy O.
Monarch Mega Storage is awesome! They were a huge help in the process of shipping our car from Oceano to Pennsylvania. Due to timing of moving across the country and availability of car shippers, we had a delay of moving people vs shipping the car. We had to park the car somewhere safe and reliable while we left the area in our other car to start driving across country. I was stuck for what to do with the other car until a car shipper could pick it up. Monarch Mega Storage to the rescue! They had one auto storage space left and let me rent it to park the car until it was picked up. They also facilitated giving the car keys to the car shipper once he showed up ... nearly a month after parking the car there. MMS was so easy to work with, they were flexible, and very reliable. Communication was always timely. And they have an online billing system to make paying the bill easy. The entire facility is new and modern and plenty of security. I highly recommend them for any storage needs.
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April 2023 by Monica B.
We had a great experience storing our car at this facility. Everybody is so kind and helpful. Great location, and is very secure. Highly recommended!
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January 2023 by Teri D.
I've been a customer at Monarch since they opened and I've been very impressed from the get go. Very clean, managers on site along with security cameras everywhere. I would recommend this storage facility to all my family and friends.
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January 2023 by Maria M.
Great location and the clerk at the desk is wonderful. Very helpful and friendly. Highly recommend.
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July 2022 by Scott Morgan
Office staff is extremely rude. Conversations are circular in nature and repetitive. I suggest finding a storage location that understands how to effectively communicate and the importance of customer service.
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June 2022 by Holly Jimenez
Friendly easy accessible affordable secure and clean
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May 2022 by Austin Steadman
People that work here also apparently live on the property and are rude and they lie to customers to get them out of the storage facility so that they can go inside and stop working? Do not store stuff here.
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April 2022 by Sandra Hill
Great customer service very friendly
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February 2022 by Stephen and Kacy Cleaves
We have our motor coach stored indoors there safely in a nice and clean environment.
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January 2022 by Brad Weston
I have a 14/45/15 and its expensive; however, excellent operation overall
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October 2021 by Bonita L.
I am new to this storage and i needed to move my moms stuff there to secure it while she is in nursing home. My in-law got it for me and said he is paying 1 yr. So greatfull. The place looked nice but they need a bigger sign out front to catch your attention. I kept passing it. lol, Well we only had the storage 4 months and some how the lady entered the wrong storage unit # to our name when we first rented it in May. She accidently put our name on another unit on this day, which later that unit came up because that unit belonged to someone else who just moved out of , and she thought it was us?? due to she put our name on the wrong storage. So she closed out my in-laws payments thinking we moved. In the mean time someone else came to rent a storage and they tried to rent them "our real" storage unit, but the new customers came back to tell them there was a lock on it. They were confused and didn't know who was in there. They let this go on for 2 months with no billing be done to us to pay on the unit. it was auto pay but she had closed us out so our REAL unit was not being pd on for a month or 2 and she didn't call us cause she didn't know whos unit it was. 2months this went on before we knew!! Just 1 way this could of went very bad. They cut our lock and looked in our boxes trying to find a name. My name nor my in-laws name is on any of it so this did not help. long story short she and the gentleman went thru records trying to find if someone just moved out and left it full. They were going to have auctioneer come and auction it off and then they found my in-laws name and called him to verify his storage. They apologized and he said they were sincere. ..but when i went in there to get an new lock and key (they provided), the lady in the ofc was not very nice to me . kind of short with me, Considering i should of been livid or at least upset, but tried to stay calm and polite, she had no reason to be rude or short with me.! She eventually explained the situation on what unfolded. My heart dropped when i heard they first cut my lock and went thru boxes looking for names .Then as her husband came in she told him who i was , i said thank god you guys didn't sell my stuff. That stuff has airlooms in there, and he looked at me and said with a smile: "WELL WE WERE GOING TO POST THE DATE OF AUCTION IN THE PAPER".??!! My heart sank! I don't read the paper! I would of lost all of my moms stuff . I would of been devastated. The way he said it still plays over in my head repeatedly. Said it to me like I was in the wrong and almost lost my stuff. ??? WTH? I worked for law ofc for 18 yrs. i would of sued the hell out of them for that mess up. Thank God it didn't happen but too close for comfort. Not a good way to start. I tried to swallow my uncomfortable feeling and pray to god no one stole my stuff. We had taken a picture before we closed it so i will know if things are moved or gone. I will be checking that out on a different day. I was in a hurry and To be honest i needed to clear my mind before i went and looked so i could calm down. I do like there security level at the gate that controls anyone unlocking my storage without pass code first at gate. I am going to continue using them for now but I don't feel good about what almost happened. I will have faith in God that he will help me get thru the fear of doubt or trust.
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September 2021 by Chris Pitts
Top notch storage facility and even better customer service.
