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February 2024 by Fred Franco
Will need shop at Rite Aid again!Bought a bottle of medication with my credit card yesterday then today tried to return it and Anna would would not credit my card. She said we might have stolen it...even though I had a receipt on my phone. No way to treat a customer..
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November 2023 by Daniel Santa Cruz
Positive, courtesy, welcoming, customer services from Rite Aid team. Thank you for your customer service as you made me feel part of the Team.
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November 2023 by Kellie Brown
Love this pharmacy! Everyone that works there are so friendly and very helpful! Move from cvs in Nipomo to them worth the drive!
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November 2023 by Andrew Jorgeson CA-ARROYO GRANDE
Called to refill my prescription and nobody answered the phone for a while. When they did answer they asked me if I tried the app, which I don't have, and nobody bothered to tell me about it.
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October 2023 by susan nanas
Made an appointment 2 weeks ago to get a covid shot. Took off work and at my appointed time and they tell me they’re out and have been for several days. No notice, lost work time. They are terrible do not use them.
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August 2023 by Kam M.
Perfect pharmacy experience!!! Whenever I pick up my meds its always a delightful time! The staff are always so friendly and remember my name! They fill my meds so fast and most of the time its done before i even get there if not they start working on them immediately. Even if the line is long I never mind waiting because seeing how they interact with each other or with other customers is so fun! LOL!!! Eric is an amzing pharmacist and has a perfect Sense of humor John the other pharmacist is very quite but kind and helpful. I dont know the names of many of the other staff because they have some new ones but Sherry has been there for a while now, she loves to talk about her grandkids! Avery is just a ball of sunshine, his fresh hair colors and smile always light me up! There are two girls who work in the pharmacy with dark hair, one has blond mixed in and she is just so fast when helping, the other girl is new but shes getting the hang of things quick! Ive seen several of the staff deal with unruly costumers and they all handle it like champs! If your looking for a pharmacy this is the one!!! Go pharmacy!!!!
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July 2023 by Mary Jane Smith
Pharmacy staff were amazing and kind and helpful.The cashiers at the front are just cranky with very bad vibes - whoever manages them and owns the store gets one star - not a glamorous job- they clearly need love.
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May 2023 by David Balter
As a physician, this is the worst pharmacy I’ve dealt with. Waited 5+ minutes with each call for the pharmacist and was repeatedly hung up on.
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May 2023 by Bradley D.
I have tried calling the pharmacy for 2 days with no luck 1 time someone actually pick up the phone but then they hang up. Why in the world would you give out you phone number if you don't plan on answering the phone!
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March 2023 by Tim linville
Shout out to Cindy! She was awesome! The other employee working today not so much. I had a difficult transaction and Cindy was helpful and patient! Thank you Cindy for great service.
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February 2023 by Melody A.
I have had great interactions with all staff at the Atascadero location for 18 years now. I am reviewing AG location due to the pharmacist Eric GJerdrum being employed at this location. Upon taking my son for his Covid booster, the vaccine was never drawn up. As a healthcare provider who has been giving vaccines/IM meds for near 20 years, this was very obvious to me. Eric preceded to "inject" my son with and empty syringe. Upon pointing out the error, Eric told me I was wrong in what I saw and took no accountability for what (I hope) was just a mistake. He continued to try to convince me I did not see it accurately, however, I am confident in what I saw. While a mistake is a bummer, it happens... not taking accountability for such a huge mistake is WRONG and concerning as the whole community is counting on vigilance and accountability from our local pharmacists.
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January 2023 by Blue B.
I'm writing about the pharmacy and the stuff are really nice. I'm new to the area and I was nervous about picking up my prescription but the guy who helped me was really friendly and nice, I think his name was Avery. Overall it was a great and respectful experience.
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December 2022 by Melissa S.
I've been in twice now and have had Heather be rude to me and also witnessed her be rude to another customer. She seems very miserable at her job. The extra star is because I appreciated the prescription being ready when I got there.
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November 2022 by bluedevildamsel
I’ve been a customer at this Rite Aid for a long time, over 14 years. I have never had a problem with the service I have received. The pharmacist is wonderful and so is the staff, until today. I had the most unfortunate encounter with a woman named “Sabre”. Never have I been treated so badly. She is one of the rudest people I have met recently. After my encounter with her and her shoving my paperwork back in my face, needless to say, I’m really shocked about her behavior. I give Rite Aid overall 4 stars, because I really like the rest of the staff, but watch out for Miss Sabre…she’s really not a good representative for the business.
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September 2022 by Sheila M.
I use to really like this rite aide they were nice and professional!! I really miss the older pharmacist that worked there it seem he cared and would actually ask about my health issues and how I'm doing? Nice people!! Over time it seems they don't seem happy and take it out on customers..sometimes when I would stand in line I hear them talking about other customers ( that's just not cool) I believe the pharmacist Eric was the one who gave me my booster shot. He just isn't as nice as I thought he was!! Now they have some not so nice people working there and actually have been charging us monthly for our prescriptions when we were supposed to be a 90 day supply!! When I talked to my insurance I had to re-verify this and they said yes the pharmacy knows because it says when they fill it. Anyways, I used to love the staff there and it seems when they get a new pharmacist they have attitude just like them!! It hasn't been the same since!! I have been going to this pharmacy for over 15 year's off and on and never been treated so badly!! Oh and they had a attitude with my insurance company as well....crazy never did anything to these people!! I have to say one of the pharmacy techs was super nice and I don't remember her name but she has blond hair and I just want to put this out there!! She was super nice always!!!! It's kind of sad really because i have been going here for year's!! We all have our good and bad days but Dam fire us as customers? That was a little much!!