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October 2023 by Michael G.
Had an issue with my Jeep and being from out of the area I looked for a auto repair shop who could diagnosis and repair as only was in town for few days !! I talked to Grant at the office and he said they would get on it asap . I dropped off Jeep and 2 front wheel bearings were the culprit and repaired in finished in 3 days !!! That to me for a busy shop incredible !!Will bring my vehicle to them anytime just based on reviews and their proficiency and no run around !! Highly recommend if in the Pismo/ arroyo grande area !
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October 2023 by Sammy Navarro
Went in for a smog, was treated very fair. It didn't pass, but upon bringing it back I was told the issue was very minor and then passed right away once tested again. Highly recommend
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October 2023 by jack rogers
Awesome place to get your vehicle looked at. Awesome customer service. Very good local technicians.
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October 2023 by Mark M.
I had one of the best, if not the best, experiences with an auto repair business here at Tom's Auto Service. I went in without an appointment with a check engine light issue and they had the issue resolved quickly and professionally. I would highly recommend this business.
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September 2023 by Terryl W.
Tom's auto offers the best of both worlds.... not only mechanically is your car taken care of, but they have administrative expertise in the office. All that to say.. ...they are organized!!Their prices are fair, and they are, though. Aaron and Grant. in the front office are respectful and knowledgeable.If you are in need of an auto shop of excellence, this is where to take your car.
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September 2023 by Craig Owen
Staff was very professional and friendly! Walked in for a smog check, and they got us in and out in under 30 minutes! Great shop! Thank you!
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September 2023 by Zak A.
They took great care of my '98 Z3 convertible! The team was right on time with the service. I cannot recommend enough.
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August 2023 by Kristine G.
Our 2007 Honda CR-V needed a smog check. No appointment needed. Quick and easy service. Only reason for 4 stars instead of 5 was one mechanic was smoking constantly.
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June 2023 by Thomas Hernandez
Very friendly and knowledgeable. Made me hope something else happens to my car between maintenance just to come back. Just kidding. Great staff and quick service.
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May 2023 by Kimmy Carter
Was able to get a smog check with no appointment. Out the door in 10 minutes. Friendly, knowledgeable staff. I will definitely be back.
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May 2023 by Randy Martyn
Thought about a new truck looked at used trucks I had them repair my pickup transmission radiator hoses belts alternator power steering air conditioning starter water pump bearings brakes flushing all fluids alignment complete engine tune-up basically I have a new truck for a fraction of the cost
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April 2023 by Judi N.
Had terrible experience with Toms. Our truck needed mechanical work. We were not sure what it required. We contacted Toms early April. They were busy and could not see the truck until April 24 about 3 weeks later. Brought it in on April 23 but never heard from them called late on the 24th was told they tested and found nothing wrong. I don't think they drove it very far. We explained the problem and asked them to check again. They never called on the 25 th but did call on the 26th and was advised to pick it up. I don't think they wanted to fix it. We have driven since then and there are some problems. I don't recommend this shop. Poor communication and poor follow up and they don't want to work on older vehicles
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April 2023 by Carey Wilson
Called day of needing an alternator belt fixed. Dropped it off at 10 and was given options of which belt I wanted and the breakdown of cost AHEAD OF COMMITTING TO THE JOB. Was told possibly could get it back today but definitely by the next day. Was called at 430 and told it was ready. Super accommodating. And the guys working in there were so nice! Another mechanic shop wanted to charge $200 for a diagnostic test which was not necessary since it was obviously the belt just by looking at it. And couldn't even run the diagnostic for 4 days then additional time for repair. I'll be sticking with Tom's!
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April 2023 by fetuz stew
Showed up for a smog check with no appointment. Was told there was a few appointments ahead of me... I was still out of there in lest than 30 minutes
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March 2023 by Charlene V.
My child is in college at Cal Poly. Their car broke down and we asked Tom's to do the repair. They were very reasonable in pricing, did not try to dupe us with add on's and most importantly fixed the car to a T. I was super nervous being in VT and not having a local, trustworthy mechanic where my child was. That is no longer the case! Thank you Tom's Auto Service for being a reputable and honorable merchant. VT, Cal Poly Mom.
