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April 2023 by Arthur M.
I ran out of a drug on a Saturday and needed the prescription transferred from my mail order to Rite Aid. Josh? the pharmacist went through a lot of phone calls and issues to make it happen.There are two Rite Aids on Grande Av. one at Oak Park and One at Ash. Make sure you get the right one because, in their telephone recording, they don't give the cross street.Be sure and complaint about that so they fix it.
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November 2022 by Lucinda L.
In the near future I'll be under Medicare with a supplemental. I found out that I will be paying alot more staying with Rite Aid. It's sad because I really like going to this pharmacy. Now back to CVS. The pharmacy is professional, friendly and efficient. They answer all of your questions. They don't rush you.
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October 2022 by Random N.
Great service. Very clean store and all of the associates are very helpful. I found many things here that other stores are out of. I love the Thrifty ice cream
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April 2022 by Cynthia M.
I went through the drive threw to pick up medicine. Usually the young boys who help are amazing and courteous! I was helped by a RUDE white older lady with short white hair. I am still shocked at how disgustingly rude she was. I was in my car on my phone with my father, I told him to hold on while I get my medicine. Before I could giver her my name or date of birth, she made fun of my brakes that squeaked when I pulled up. She didn't stop there she kept cutting me off as I tried to ignore her. She went on and on laughing at me and saying how bad the sound was. I told her they were new and I had got them wet, she replied "NEW!! You better get your money back" The whole time my father is on the phone and heard the whole conversation. This Rite aid usually the people are kind. I pray I never see that old woman again, and shame on her for treating people like that!
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December 2021 by Nick S.
I searched all the Pharmacies in the Five Cities, in my opinion is the Friendliest, most professional Pharmacy .
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November 2021 by Peace K.
Great service. Clean store. Employees are very nice and helpful. The nurses doing the covid shots are great and it was easy to get in and get a shot.
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October 2021 by Joe G.
Unlike overseas where pharmacies are independently run and the place to go for Rx's and consultations, RiteAid and other chains are veritable liquor stores, supermarkets, ice cream shops and seasonal junk merchandizers, none of which they do well (I almost forgot "pharmacy"). My experiences at this local R.A. have been mixed. The pharmacists are knowledgeable (when you can get one) to but the prices of off-the-shelf and store brand products are worse in general than Wally-world or other pharmacies. The shelf price is not always the price that rings up. With so many choices IRL and online, this is NOT my go-to choice. Suggestions: Instead of being a catch-all like a 7/11 with a pharmacy in it, how about specializing and getting sufficiently trained clerks behind the counter?
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October 2021 by Kelly L.
Went to get my Rx after calling it in & wasn't ready, told me it would be 20 minutes, went back 3 hrs later & STILL not ready!!!
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September 2021 by Sammy M.
Made an appointment for Pfizer booster and flu vaccine. The wait was over an hour!! So even though you have an appointment they were taking walk in ahead of your appointment!!! Don't waste your time, go somewhere else, hopefully service will be better!!
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June 2021 by Vanessa B.
Went to the rite aid off of elm to get ice cream, they only had one side with limited flavors. Decided to go over to the one off of oak park and they had both freezers full with the flavors we wanted!
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May 2021 by M B.
Could definitely use some personnel training. Male cashier has the personality of a rock. RX dept scheduled my daughter's vaccine then closed early without notification. It also looks like they rely on computer assisted ordering throughout the store with no personnel adjustment for weekends, seasons, first of month, etc. AKA the shelves are always empty. Sad, could be an awesome little store.
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April 2021 by Brandon B.
My Mom suffers from dementia. She is very scared of getting shots. I took her to get her covid vaccine. I couldn't have been more pleased with the ladies that helped my mom. They did a great job! Thank you.
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March 2021 by Gabe F.
I just visited to receive my first dose of the COVID-19 vaccine and want to compliment the staff and process. Every staff member I interacted with was extremely pleasant, hospitable and made the entire process ridiculously smooth. Fantastic team doing great work.
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February 2021 by Christine B.
Love this pharmacy's drive up is very important to me especially with Covid. The pharmacist is very helful
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December 2020 by Lavere J.
Terrible communication. They told me at 2:00 they had my meds that I really needed for an infection. They told me it would be ready by 4:00. I got there at 4:30 in case they were busy. I waited in line for 20 min and when I got to clerk he advised me it wasn't ready and asked me to come back. I live out in country so I went to Vons shopping instead of going home. I got back to Rite aide around 5:30, waited in line for 20 or so min (again) and when I got to the tech he told me they had NO medicine for me. I was livid and left cursing (). Called the Pharmacist from car ( took 10 min to get on phine) she tells me that my meds had arrived at 4:00 (??) I then had to wait AGAIN for another 30 minutes to get them !! WTH?? ( I do have say that the Pharmacist apologized and was kind) the tech was a clueless idiot that acted like he could give a crap!
