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October 2020 by Raaj Amthabhai
The worst tax preparer, run far far away... they said I had a balance remaining, when we had paid Steven Kang’s partner Mr. Gandhi. If Mr. Gandhi did not pay you, that is not our fault. Because of the outstanding balance he made up, he refused to release my tax returns unless I paid twice! Steven did not even want to see the evidence we had that we paid Mr. Gandhi, he just assumed he was correct and held our tax returns for this. At best what he did was immoral, and at worst, illegal.
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August 2019 by sarat chandra
The worst ever, I have filed twice with them and had the worst experience ever. I am not sure if all tax services are the same but please don't use them. Very unprofessional and bad. The ordeal I have been through with them cannot be explained.
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May 2019 by Shelley A.
I do not want to rate Anderson Tax Service because I no longer use what was formerly my family's tax service. I want to explain that since Anderson was bought out, the Anderson's do not run the show. Unfortunately Jim Anderson does not work there anymore, and the decision to not tell his clients was not a decision made by the Anderson family. They have no rights anymore in regard to what is done with the business. The Anderson's who remain to do your taxes are both great at what they do, but they cannot go above the new owner and tell you of any changes or policy.I only responded on Yelp because of the negative reviews I saw having to do with how Anderson's used to be, and how things seem to have changed. I tried to post this without selecting a rating. Unfortunately they would not let me. So I am selecting a number that I think means I am neutral.
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December 2018 by Din F.
I think this place may have gone out of business. They've done my taxes for years and I recently had an issue with a prior year's return. I have been unable to get in touch with anyone here. I have sent emails, left countless voice mails, and no one ever replies or answers the phone. I have no idea what's going on.
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March 2018 by Alan Y.
Tow years in a row, they scheduled me for 7 pm, but when I arrived, the doors were locked. Last year I was let in by someone exiting, this year no luck. I called, left messages due to NO ONE PICKED UP. I was let in at 7:09 by some Asian guy leaving and guess what, I was told they leave at 7 pm! What? They why give me a 7 pm appointment? I showed the lady there and she said, "oh well" I had been going to Anderson since 1990 and since the buy out and merge with this company, NEVER AGAIN! They lost me and if your thinking of going, don't let them schedule you after 5 pm, just to be safe. Good luck, you'll need it. On the other side, there are two of the (original guys) still there but they have to go with what the new people say, so I cant hold it against them.
