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October 2023 by Luke L.
Took the car to have unbalanced right-rear wheel fixed on Oct 17. Alex the manager examined and speculated that either someone internationally tried to damage the wheel or the car hit a pothole on the road. He recommended having the tire replaced. When asked him if that would fix the unbalance issue, he said yes. Then he gave a price quote and scheduled to have the car fix the next day. Tire was replaced the next day, but the unbalancing issue was not fixed. When confronted, Alex insisted that he only spoke about tire replacement not wheelAlignment and that extra fees are to be charged to fix unbalancing. Alex- i didn't come to have the tire replaced - I came to have the wheel balanced. Classic bait and switch. Complaints filed against this business. Other consumers beware.
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August 2023 by L C
I go there for tire rotation and replacement. Their service and price are excellent. Isaac and Henry are very kind and responsive.One time, I had a nail on my tire. After they inspected the tire and told me the nail didn't penetrate the tire, no need to patch or fix it. They didn't charge any money.
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August 2023 by Edward K.
From the moment I walked in to the moment I walked out, Edwardo was such a pleasure. I can say with much confidence that you will get upstanding service every time you stop by. I came in for an much overdue oil change and left with a new set of tires. I was hesitant because I am aware of auto shops always trying to sell things to you but he pointed out how beat up my tires were and I was. surprised to see chucks missing and the treads almost completely gone. I got as good deal of a deal I would have gotten anywhere else and even better service. He even stayed after closing to help make sure I wasn't driving around with damaged tires. Came in for an oil change and left with a smile. Thank you Ed!!
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August 2023 by Eric C.
I go to this place for tire rotation or tire replacement. I'm very satisfied with their service and price. Isaac and Henry are very kind and responsive. Highly recommend.
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July 2023 by Darla P.
Quick & friendly service; and reasonably priced. Going forward, will be returning for all maintenance and repairs.
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July 2023 by P P.
My apologies Artesia Tire Service. Extended family has been coming here for years. Replaced tires on 2 cars in the last 2 weeks and Ed has been helpful on both occasions. A local Artesia business deserving of your patronage.
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July 2023 by Alex Perez
Antonio and Eddie Thanks! The boss was out and you took care of the same great customer service as always. Stopped with tire concern and they took care of a quick fix in minutes.
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July 2023 by Melinda W.
Just wanted to update my review and say I'm still very satisfied with this shop, after almost 3 years! What I really appreciate is that they're very honest in their work and not pushy here. Over the years, I've had several services recommended but Ed (weekday manager I think) always explains and lays the services out clearly so I understand and can make a decision on my own. Because of that, I've felt comfortable to opt out of some services or take their recommendation for others. I've gotten oil changed, tires changed, tires aligned, as well as some other components replaced.
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July 2023 by James M.
This place failed to do my brakes 3x correctly and will lie to you. My brakes are worst now then when I came in. Look somewhere else. And they take forever for brakes at least 6 hours
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June 2023 by Lindsay B.
Artesia Tire & Service is the only place I take my car. I truly believe the only reason my 12-year old Mini Cooper is still running today is because of the thoughtful care they put into helping me maintain my car. They are a local, family-run business and it shows in their reliability, honesty, professionalism, and in their care for their customers. I cannot recommend this place enough!
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January 2023 by Melito L.
Henry was good and took care of my car quick. He is the best .very good guy. Good in customer relation.
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January 2023 by MAC CORONA
My experience with a trusted tire and service I call exceptional personalized customer service. I have been there on several occasions I have been treated with the upmost, respect, professionalism, and more importantly realistic knowledge based advice on tires, and several other mechanical issues. I highly recommend coming here if you want a true service from a trusted organization. A hometown type feeling throughout the en-tire occasion.
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January 2023 by Terry M.
I saw the Hype about Henry P., so I had to come check it out. I had a nail in my tire and I also came right before they closed and as a courtesy they still took me in and for that I can make home without worrying if I'll make.
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November 2022 by Peggy Murray
The owner Ed is always friendly and very helpful. When working on your car he gets it back to you when he says it will be ready. He will accommodate you in any way he can.Prices are very reasonable. A trusting manThank you for your help.
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April 2018 by Judith McNease
I really like this place and trust them, no pun intended! Great customer service, prices, and they have a high level of integrity and honesty. I've been going here for almost 3 years. Have never been disappointed. Unfortunately Luis is no longer at this location, he is now in Santa Monica or something, but the new crew has not let me down. I've been to many auto shops, from dealers to mom and pop ones, and I must say that this is my favorite one!
