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January 2024 by Vanessa P.
My husband had been to urgent care earlier in the day, and my husband needed a prescription filled on a Sunday. We kept checking with the Walgreens in Artesia which is in our neighborhood and the recording kept saying that they would call us when the prescription was ready. Well finally 6 o'clock came and we realized the pharmacy had closedat 6:00 so we drove over to Lakewood Walgreens because it has a 24 hour pharmacy to see if they could go into their system and fill the prescription for us because my husband needed it that evening. They were very accommodating and kind and very quickly filled the prescription. It put our minds at ease. We were so grateful.
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January 2024 by Kurt T.
Very disappointed with pharmacy service. I have been a customer with multiple prescriptions for over 7 years. I ordered my prednisone around Dec 21 and I was given a partial fill on Dec 22, a 5 day supply. I told the girl helping me that it is only for 5 days and if I come back will they have my order within those 5 days. She said no problem as prednisone 1 mg is very common. I come back on January 2, as you still did not have it on the 27th and then I am told that at 5:15 my order still is not ready and to go to the back of the drive through line. My leuflonimide is also not ready and MAYBE it will be in in a couple of days. I have been using these drugs for a long time, why doesn't Walgreens have an adequate supply? Why would a common drug like prednisone take so long to get and why would you run out and then expect the customer to understand that the Holidays affects the order? I was in business and we knew the holidays are a challenge. We would stock up so we could take care of our customers. Walgreens should think out of their paradigm box and stock up for the Holidays. Another solution is to allow customers to replenish their drugs a few days earlier this solution would solve two issues. One when I try to order as I fill my weekly supply, I could order it and have it mailed since it can take 5 to 7 days to get it and if you were short, I would have 3 or 4 extra days to get it, we shouldn't have to go without because of the Holidays. The girl today that had me go around to the back of the line just wanted to get rid of me and not take my suggestions seriously. Very poor customer service and she would not even look up my Singular card that Walgreens sent me to see if it was cheaper than my insurance.
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March 2023 by Karen G.
What's the point of working as a customer service rep if you're going to act like you have a stick up your bottom. At the pharmacy when they opened the female at the counter said "can I help... the next customer?" With nasty attitude , I let it go. Then the cashier at the front didn't greet me, I was the one who said hello didn't get a reply. Didn't tell me the price, I had to ask him if I was good to pay, all he said was "uhm". Gave me my receipt and didn't say thank you, if you're having a bad day, stay your ass at home, don't ruin other peoples days.
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November 2022 by Michael N.
Loves the convenience and nice staff opens 8-10 perfect for last minute needs A+++++++++++
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August 2022 by Natalie N.
The people at the pharmacy here don't know what they're doing. And rude. I couldn't get my medicine bc of the rude white women working at the pharmacy and end up in the hospital
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April 2022 by Debra C.
I'm beyond disappointed with this location for many reasons but today was it for me! I bought a Walgreens brand heating pad that didn't get hot. Being a senior citizen who has to rely on rides, I went to return it. Even though Walgreens is printed on the pad, seeing that it is brand new, I was told I couldn't return it without the box. If I kept the packaging from everything purchased I would be considered a hoarder. I will not patronize Walgreens ever again. No wonder this location has only 2 stars. The store is dirty and rundown. Shame on you Walgreens!
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November 2021 by katia khalek
I would like to put 0 for their service when you want to het passport photos. They don't know how to take the photos, they are too slow in the service, rude and not professional at all.
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November 2021 by Sasha Padmore
Good food ?
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May 2021 by Molly M.
This is my goto pharmacy but they are SO slow and inconsistent. Why tell my doctor that my prescription is ready for pickup when it in fact is NOT? Get your shit together.
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February 2021 by Yvonne W.
Tried to return something at the FedEx counter and all the lady said when we approached her was "what do you want?" And was kind of rude when she saw that we didn't have return supplies. Kind of disappointed she didn't help us find another FedEx location that would be able to assist... below standard customer service