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September 2023 by Sean Garcia
Great place
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May 2023 by Emily X.
5/12/23 Husband and I came from Sac for Mother's Day weekend. Stopped by to get an oil filter and oil because my husband always does maintenance work on our cars whenever we are in town since my parents have a house and we live in an apartment up in sac. Unfortunately my husband was the unlucky individual who was sold an oil filter that had an old blue dented, scratched up, used Subaru filter in it. He had not seen the box until a few hours into us getting situated at my parents house and him doing the set up for the oil change. Husband went back with the used filter he was sold and told the staff there. Staff there said there wasn't anything they could do for us since they couldn't confirm or verify that we had not changed out the filter ourselves since it had been a few hours since we had left. The staff that sold my husband the box said "I don't remember the box looking that way" when he gave it to my husband. My passive husband spent another $40 for a new oil filter and came home and told me what happened. I was furious. Told my parents the situation. My parents tried to call them to tell them the situation and were refused once again. My husband has literally bought all of our oil filters and his car maintenance stuff at this store. He has his number linked to an account there with all of our past purchases. Just won't be going to support this store any longer with the ordeal we went through. Moral of the story, just make sure you look into the oil filter box or any other boxed item you buy in the store before you walk out so you don't face this unlucky situation like us.
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May 2023 by Tammy Gibson
Great customer service. They went above and beyond to help us out when we were a couple of hours away from home and needed a new battery.
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May 2023 by Emilio f
Always great customer service
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April 2023 by Jenni Ramirez Campos
Okay went to this store couple days ago and these two guys there were so rude I was needing help so they could put the scanner to check my engine light and they said Nope and I was like are they being for real so that guy was deciding with the other one if they should help me or not so I said no thats fine its like of they being force to work there? I never had a bad experience with O'Reillys I guess I will have to go back to Auto Zone
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March 2023 by Pat Colburn
Helpful staff usually in about quite and accurate when ordering parts.i haven't been sold the wrong part from this store yet.surprised at their in stock products. Items that you'd think they would have to order are already in stock
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January 2023 by Charles Gierman
The employees were great. Helped me through the whole buying purchase and even installed my windshield wipers and updated the information of my military status to make it easier the next time I go in. I live in Merced and go all the way to Atwater because of the service i get there.
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September 2022 by Markus D
Bad costumer servicemanager Martin
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August 2022 by mike tubbs
Treats customers right and great service
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August 2022 by Cheryl Gatz
I do a lot of business at this store but they have the most incompetent people working in there. I only go back because it’s close and convenient but I leave in such a bad mood that I need to just drive farther and find a more competent place. I spend thousands there every year and that’s going to change soon
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April 2022 by Anthony Van Alst
Came on in and associate greeted me. Just needed a fuse and they helped me quickly.
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December 2021 by Lisa Spitsberg
I got a free diagnostic with printout and he even referred me to a mechanic.
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October 2021 by Dale Harris
It's a cool place to shop
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September 2021 by Mark Gomes
O'Reilly's Auto Parts have just about anything and everything I would need working on my vehicle including tools
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December 2020 by richard jones
Great local store ....friendly and helpful
