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April 2024 by Deidra P.
Stopped by the AAA branch in Auburn for some DMV business. Parking was easy and close. I was out of there in five minutes. It's worth getting AAA service for this. The staff was competent and friendly. Highly recommend.
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February 2024 by Agustin Navarrete
Excellent insurance service and careful attention
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February 2024 by Renee Traversi
Exceptional service and the tow truck driver gave us stellar service!
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February 2024 by Colby
Made things super easy and fast
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February 2024 by thomas arbogast
It's always a better option than DMV. Keep up the good work.
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January 2024 by stephen vlatko
Ask for Kelly Fesler she is the best AAA Agent around and she can help insure anything and make it so your protected against any of life’s uncertainties!
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December 2023 by Jason Kirby
I've been a member of AAA since 2005. Service has been great until I had to recently file an accident claim for an auto w/ full coverage. It's been open for 44 days with basically no movement on repair approvals, no communication, shifting to multiple adjustors, broken commitments, and no working vehicle. The folks at the local office are great, but what good is having insurance if, at the end of the day, the company only takes your money and doesn't deliver on commitments to provide coverage on accidents? I guess it's time to lawyer up for breach of contract/failure to perform - consider saving yourself the hassle by looking elsewhere.
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December 2023 by Phil Sayre
I have always had knowledgeable and friendly folks help me out with tags etc there (usually done in...minutes), instead of going to CA DMV: worth every penny of AAA Membership
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November 2023 by Dylan McKnight
Insured and catering to criminal drug dealers like Torence Ray Alexander 2
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October 2023 by Andrew Harris
The office staff at AAA is extremely friendly.I was doing a vehicle title transfer, way more relaxed and professional than DMV.This service alone is worth having AAA.
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September 2023 by jim b.
Great staff, quick and knowledgeable service provided each and every time. DMV services with little to no wait times. I could go on.
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August 2023 by Kimberly R.
I've been a member for over 40 yrs, since 18 yo. I also now have car insurance with them. This week I just had an experience trying to reach a live person for over a week. That's inexcusable. I was trying to give AAA more business and I can't get help. This is after four called to the Auburn ofc and put on hold for customer service to help me. After at least 20 to 30 on hold I hung up. Total 1.5 hours on hold with no help. This is not the AAA I've known. I did finally get help through a chat and tool 15 min. If you aren't answering phones any more, it might be good to let your customers know. With this business model you are going to lose a tin of business. Very disappointed
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July 2023 by Linda Herman
Very friendly and helpful with photo for passport
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July 2023 by Lori Tory
Very helpful. Put me on hold many times...because she was trying extra hard to find the answers I needed.
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May 2023 by Lee Shahin
Very convenient location. The wait isn't usually too long.