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January 2024 by Jenny Hughes
Got my oil changed for nearly half price, because they sent me a holiday gift card! Easy scheduling and friendly service! They even shuttled me to my nearby yoga class!
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January 2024 by Nanette Newman-Barrera
I was ready to give five stars but then when I opened up my hood, I found my oil dipstick. Just laying on top of the engine area. I’ve been driving around for two days. Thank goodness it didn’t fall and it could have been lost.
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January 2024 by Brooke Blevins
The service provided at Auburn Auto Doctors was exceptional! They assisted us with utilizing our extended warranty from Carmax and ensured the process was as smooth and quick as possible. Marco kept me updated via call and text every step of the way and was always available to help answer any of my questions. In conclusion, would highly recommend Auburn Auto Doctors!
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January 2024 by Joe Turner
Incredible people and service. I was stuck in Auburn while just starting my trip from Auburn, CA back to my home in Montana. My diesel truck was having mechanical issues and Wayne and his Team slid me into their busy schedule and worked tirelessly for over 9 hours straight to get me on the road so I could get back home to take care of family and enjoy Xmas with my loved ones. Thanks Auburn Auto Doctors, without your incredible professionalism and humanity I would have been stuck in CA for quite some time. A+++ in my book. Thank you again.
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January 2024 by Jessica F
I had an issue with the rear door closing on my Tesla. I was able to get an appointment at Auburn Auto Doctors right away. Not same w Tesla.They worked w/ me and my schedule to accommodate waiting for parts from Tesla and allowing me to use the car. End result is that the car is fixed and I will return to AAD if needed in the future.
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January 2024 by Jeanne FitzGerald
The entire process from diagnostics to repair was very professional and efficient. The crew I primarily dealt with of Marco, Isabelle and Mikey were all very knowledgeable keeping me informed of schedules, costs, options, parts availability etc. Kudos to the guys in the back and especially the owners for running this business so well.
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December 2023 by Joanne
Impressed with the top notch customer service. Went in for an oil change as a first time customer and dropped my car off at 7:40am so I could get to work on time. My car was diagnosed and I was provided recommendations on what should be changed ie battery and engine air filter. The analysis was easy to understand and thorough. They offer complimentary shuttle service and easy drop off and pick up. Auburn Auto Doctors really went above and beyond to help me and I will definitely come back as a return customer.
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November 2023 by vanessa barraza
All I have to say about Auburn. Auto doctors is they are the place to definitely take your vehicle. My van had a sunroof repair that every where else told me was gonna be a ridiculous amount of time in effort. Auburn auto doctors had it done in one day.Service: Electrical repair
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October 2023 by Pete J.
They replaced the front disc brakes & rotors and cleaned and adjusted the rear brakes on my Toyota Tundra. The price is very competitive. The shuttle service took me home and picked me up. All around very good service.
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October 2023 by Kelli Williams
I switched from service at the Toyota dealership to Auburn Auto Doctors because I value their knowledge and integrity. I feel like they have my best interest at heart when making recommendations. I also like supporting small businesses in my community. We are continually impressed with the quality of their work.
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October 2023 by Forest Willman
Mike and the team at Auburn Auto Doctors are honest, professional and exceptionally competent.You can rest assured that your vehicle will be in the best of hands and that they will be honest about diagnosing your car and get you back on the road in a timely manner.Thank you to Auburn Auto Doctors.
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October 2023 by Marc F.
My experience with Auburn Auto Doctors this week far, far exceeded expectations. Service Advisor Mike Monroe helped me throughout with prompt emergency same day service, high tech diagnosis, terrific communication and explanation, a professional quality electronic report of findings with test results and video data, and superb updates and follow up calls. Mike also lent a sympathetic ear as I considered several options for repair at several price points that were recommended.Auburn Auto Doctors was the fifth auto repair shop I had visited on the day I had a "check engine" warning light appear. I lucked into finding Auburn Auto Doctor on the recommendation of another nearby highly Yelp-rated shop that couldn't fit me into their schedule. I did receive helpful and attentive conversations from other repair shops I visited, but Auburn Auto Shop shined with their availability, knowledge, parts research, diagnostics, and follow through. I am looking forward to working with Auburn Auto Shop to get my car fixed as soon as parts, and my finances, are ready. I feel I clearly understand the severity of my car's repair needs, and feel confident Auburn Auto Shop can guide me through with excellent pricing, communication, and capability. I'm sure my "education" in my car's issues would have been far inferior if I hadn't worked with Mike (I verified most of what I learned from Mike with parts suppliers, dealerships, and independent shops, myself). I strongly recommend giving Auburn Auto Doctors a try when you have car maintenance and repair needs.Despite the fact that they are a smaller shop in an older location crawling with smaller auto repair businesses (from the outside there is not much to distinguish this shop as special), I assure you that you will find a gem, conveniently located close to I-80, inside its doors. 5 stars. This shop deserves more Yelp recognition!
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September 2023 by Margarita Jordana
I went in for a 60K, maintenance checkup, but I had other problems as well. Either Marco or Mike stayed in constant communication with me. I was kept abreast of all changes immediately. They were polite and listened to my concerns. They even arranged a ride to pick me up to bring me back to pick up my car. I have used them in the past, and even recommended them to my son to work on his truck, he is also pleased with them.
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September 2023 by Julie C
Everyone was very nice! They even left a thank you bag of cookies in my car! Felt like they actually care. I will definitely be taking my car there again!
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August 2023 by Tyler Friesen
Auburn Auto Doctors were very fast knowledgeable and communicative about the work needed. They needed to keep my car overnight but I had a time constraint the next day when I absolutely needed my vehicle back by. They were able to complete the work and I got my car back a few hours early. They are fast, reliable, honest and fairly priced. I highly recommend Auburn Auto Doctors.Services: A/C installation & repair
