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March 2024 by Adam Dahilig
The crew at Caliber are always so helpful! I don’t really know cars or terms all that well, and every time I’ve had to go for some form of maintenance, they always make it so easy for me to understand and hook me up with the help I need. The manager is great, and the crew are always so helpful! Thanks again for the great service, and I definitely know where to keep going when I have issues with my car!
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March 2024 by Holly Crawley
There isn’t enough time to express my gratitude for this collision center. The office and technicians really knew what they were doing and treated me with kindness and respect. They informed me at every opportunity and my vehicle was back in perfect condition in no time. I’m very thankful I choose Caliber Collision in Auburn to get me back on the road in no time.
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March 2024 by Philip Tarin
Quick in and out repair, attention to detail, great communication and excellent service. Would highly recommend to all my friends and family!
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March 2024 by Heather Strickland
Great customer service! Everyone there is super helpful! Woukd definitely recomend!
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March 2024 by Omar Padilla
Great happy office crew and my car looked amazing after I picked up.
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March 2024 by Julie Eckhardt
I took my car into Calliber to pay out of pocket after my son had a minor accident. I was so freaked out that it was something major. They took my car in right away and communicated often. Turns out it was a simple fix and I got my car back the same day. They treated my so respectfully even though it was a small fix. I am so thankful to have an auto body shop I can trust.
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January 2024 by Deborah Sasser
This place is outstanding-would highly recommend for any auto repair!
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December 2023 by Lu Russo
great experience.
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December 2023 by Royal Lewandowski
The whole process went very well.
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December 2023 by Stan Amos
Excellent workmanship and delivered earlier than expected. They arranged for additional work from outside contractors with no markup. Very satisfied.
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November 2023 by Cherolyn Sallee
These guys are on top of it and do an excellent repair job. They made my car look brand new. Very accommodating and customer service oriented.Services: Painting
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October 2023 by James Helling
Had a small dent on the hood of our car. Caliber went above and beyond just the repair. Our car looks like it came right of the lot. I highly recommend Caliber for any and all repair needs. Thank you CC for your top notch service and repair.
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October 2023 by Denice Nicol
They treated me with courtesy and respect at all times, and the work they did was outstanding! I really enjoyed getting my car fixed at Caliber Collision. The staff was very friendly yet professional. I will definitely refer them to my friends and family.
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August 2023 by Maria Vazquez
Great customer service and always available to take my calls. Jimmy listened to my concerns and did a fantastic job to accommodate my requests and needs. Collision repairs and paint were completed and truck looks fantastic and good as new!!!Services: Painting
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August 2023 by Asia Bates
I honestly don’t even know where to begin when it comes to caliber collision in my experience with them. First, when I dropped my car off with them, my car was completely full and gas, and upon me dropping it off, I was going to take a photo of my gas gauge and my husband told me not to, my husband told me all they have to is fix our doors, so I didn’t take a picture. Caliber collision had my vehicle for a little under a month and throughout this month we were constantly told that there were vehicles ahead of us every single time we called.We were quoted one week and we had to extend our car rental three times due to someone always being ahead of us. I ended up having to pay enterprise quite a bit of money out of pocket due to me, continuously having to extend my car rental.Upon picking the car up, I was not there. My husband is the one who picked up the car when he brought the me I immediately went into the car to head to work. When I looked down at the gas I had 30 miles left on my gas gauge. When I dropped my car off to caliber collision, I had over 300 miles on my gas gauge. I dropped my car off to a car repair place with over 300 miles in gas and I receive my car weeks later completely on E!Now let’s get to the kicker here caliber collision had my car a little under a month. We were continuously told that they were people ahead of us. There was about $9000 in damage to my car doors when I receive them weren’t even fully repaired. It’s been about a week since I’ve had my car back and I am always the driver, so I’m never really the passenger. But yesterday when I was loading stuff into my vehicle, I noticed that my handles on my doors we’re not even painted. Appalled and furious is an understatement and what makes me even more upset is the fact that when my husband picked up the car, the sales rep at caliber collision begged my husband to give An excellent review he told my husband please we can’t control when the parts come please give us a good review, so my husband did. I am completely taking back that review. I dropped my car off full of gas received it on E. I told numerous times that there was someone ahead of us continuously I had to pay hundreds of dollars to extend my car rental I did not get my car back when I was told I was going to and when I come back, the job isn’t even complete. My suggestion to anyone is take photos when you drop your car off or definitely go to another location or collision repair. It is very discouraging to know that your insurance paid $9000 to a company to repair your car and the job isn’t even complete and it’s even more discouraging that you have team members working there trying to persuade your customers to give good reviews. like I said completely appalling. If I was to ever need repairs again, I would never take my car to caliber or at least this location. My experience here was absolutely horrible.