-
August 2023 by Ralph C.
My wife and I came into town, AUBURN, CA again today. We needed to get our dog's nails clipped. Well, she needed to stop in at Save Mart for 1-2 items. She came out with five bags of goodies!!! She had just been in your store yesterday and emptied her wallet!! LOL She is really happy when she shops at your store and I get to reap the rewards, plus play monopoly haha!! It is a pleasure for me to see her smile again after the last few years she's had, and I will continue to support her move to Save Mart. Thank you. P.S...we love your chicken pot pies and your fried chicken...actually she loves everything about your store...I haven't been in there yet...but I will!!!
-
January 2023 by Molly S.
Your cashier that is tall, middle aged, guy with glasses, and light brown hair is such a smarta$$. I have had MULTIPLE instances with him being condescending, demeaning, and facetious. I think he has the notion in his head he is better than everyone and talks to people like they are idiots Even if you aren't talking to him he will eavesdrop and include himself in our your conversation to be a jack a$$. Mind your own business dude and work on your customer service. I will get his name next time to add to the review. I also have friends who have had bad experiences with the same exact guy I don't understand why you would stay in customer service if it is so apparent that you hate the customers, go find another job buddy.
-
December 2022 by Cheryl F.
I like the convenience of this location but the customer service is terrible! There are never enough cashiers and long lines which is why I usually choose to do self checkout. However, there are ALWAYS issues with self check and never anyone available to help you. I always have to flag someone down and then they have attitude with me. So annoying! Try hiring more staff.
-
October 2022 by Robbie R.
I stopped in here at the Savemart on my way back to the Sac area from Reno to maybe get some fried chicken from the service deli for my fried I was visiting in Sac. What I discovered at the deli were they have fresh baked Chicken Pot Pies! I love Chicken Pot pies, and these looked really good, way netter then those frozen Marie Callendar pies and you know what? Waaay less salty too. I bought them hot and took them to my friend. We didn't even ned to reheat them, they stayed hot enough to enjoy 20 minutes later. There was a ton of meat and nice gravy under a super flaky crust. They use the rotissori chicken meat they don't sell to make the filling. Not a lot of filler veggies in there either, just nice meat.If you get to your local SaveMart, check out the service where they sell the fries chicken and get some of those pies ... just $5.00 each!
-
June 2022 by Juniper Jessica D.
I love going to Save Mart. It has good food & bargain books. The staff is friendly. My Dad also likes to shop there.
-
May 2022 by Rosanne M.
Long lines! Need more checkers ... lots of staff wandering around but ignoring shoppers. Stocking clerks leave carts in middle of every lane blocking aisles!
-
January 2022 by Ariella R.
The store in general is wonderful, most employees are fantastic. Today was the first time I ran into an extremely rude employmee. I believe her name is Jinnie, and she was unnecessarily unfriendly to my friend and I at the check out and cut us off repeatedly. The first time i left without buying anything and decided to shop elsewhere and will be speaking to the manager the next time I come. Highly request a replacement for her.
-
December 2021 by Glen W.
Let start by saying my family and I have been shopping Savemart since they came to Auburn. They aren't the cheapest though are local and convenient. We have noticed their inventory control is terrible. Often out of basics. Today is the last day I will ever step a foot in that store. My problem is I am an elderly man that has bladder problems and needed to use the restroom terribly so. I asked for the bathroom code to get in and was told it was locked for the day. No usage. I had to leave the store go out to My truck and use a bottle. Shame on you Savemart. You are very quick to take the communities money and not offer the basics. Very disappointing. This point forward will shop at Belair.
-
June 2021 by Carol C.
Well, I was going to have a delivery to my apartment, but when I put in the delivery address, it kept coming up asking if that's the address I ment!! Couldn't get it to accept my address and I'm right around the corner from the store!!!!Guess I'll go elsewhere.
-
December 2020 by Bob B.
Amazing service well worth the driveEverybody from the deli to the meat counter to the produce to customer service ringing you up are awesome thank you save Mart
-
November 2020 by Kay P.
I go to Savemart very often throughout the week and it's my go to store for prices and friendly customer service. I really enjoy shopping here and I've never had any issues. Friendly staff fast service and fair prices.
-
August 2020 by Chelsea C.
I really want to give a shout-out to my cashier Mark R! You always make me happy... Making the kiddos happy and getting my 7 lb bag of ice when I forget at last second thank you for everything that you do!
-
June 2020 by Shawna T.
Awful customer service! Not one of the employees acknowledge you. They either stand there looking into outer space or talking with each. Even when you ask a question you get a blank look. I only shop there because I like their bakery, But I'm not sure it's worth it for the lack of customer service.
-
May 2020 by Michelle B.
Super unfriendly, consistently bad attitude/impatient/unwilling to listen or answer questions in a friendly way. They seem to not care if you shop there or not and have really irritated attitudes, if you have a question about price, a bag, or anything. Repeatedly this occurs or I would not post. It is the most unfriendly grocery store in Auburn and actually the most unfriendly I have ever shopped at. It is really sad- if they would just treat their customers with politeness, patience, and be willing to not act put out when a question is asked, they would be more successful, but I think maybe they don't care about the individual customer. We avoid the store unless they have a really good special and then steel ourselves to avoid talking to them if possible. This has happened for over 10 years and the store just has a bad vibe from the entire group. We are not slouches- they should treat people nicer.
-
February 2020 by Kristina S.
They were rude every time I shopped at the one in Auburn. I used to shop here on the way home from work because there wasn't a Safeway on the way home but now I'll go the extra miles into Placerville to avoid the snooty checkers in Auburn. Never again. They talk amongst themselves more then to the customers