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February 2024 by Will Corbett (WillC)
Ti was was helpful in resolving my electronic problem, and attentive to my needs. They even gave me ride's home and back to the shop. Exceptional service that went beyond the norm, thank you so much guy's ! Update:(01/30/24 -I brought my newer car in, and again, these people treated me like royalty. Kudos to all you guys! An exceptional place to do all the body work on my vehicle.
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January 2024 by scott yelenich
Very curious.Services: Painting
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January 2024 by Sandra Schubert
Cost was twice the original estimate, repairs took twice as long as estimated, communication wasn't very good. Car came back dirty (said they'd washed it, but...).Hello all -- I could not find out how to edit this review, but did do another one, which I can't find either. Collision Pros did call and took the car back, fixed everything, detailed it and noticed that Enterprise wasn't honoring my car insurance, which ended up saving me hundreds of dollars. I really appreciated all of it.Services: Painting
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January 2024 by George lopez
They did an awesome job with my car and they let me know every step of the way and finished my car earlier then scheduled.
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January 2024 by Scott Vigars
Kevin is a good customer service representative for these guys. He was very clear and responsive with change orders, timeline, and costs. Our car looks great and I am happy with the repairs
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January 2024 by Estela Taylor
Professional, friendly and great communication! I couldn’t be happier with my experience at Collision Pros
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January 2024 by Nathan Hunt
Amazing customer service.
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January 2024 by Lijo Lukose
One of AAA approved tesla certified body shops. Had a minor accident. I live in Folsom which is far from this shop but I chose these guys based on the reviews. These guys were professional and friendly right from start to finish. Noah was my service rep. He was fantastic - Listened to my concerns and kept me updated throughout the entire process. Teslas are a special type of vehicle, so it is important to get it repaired by people who are good at the job. I wouldn't hesitate bringing my car again here if needed.
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January 2024 by Jo Pollock
Kevin was charming, efficient and very considerate of my needs and concerns. It was a pleasurable experience, if car repairs could be pleasurable!
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January 2024 by Phyllis LeBard
Collision pros took very good care of me and my car during this ordeal. I highly recommend them.
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January 2024 by Roy Guy
They did an excellent work, would recommend them to friends and family.
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January 2024 by John Ford
Need a part stillBut work and finish was excellent. Estimate was approved and work done on time . If needed I will use this shop again
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January 2024 by Honore Arias
The team at Collision Pros in Auburn, CA is fantastic. They helped me navigate several issues with repairing my car (e.g., insurance, scheduling) and the did excellent work on the repair job. All of the team was courteous, professional, and genuinely interested in making things easier for me whenever they could. I highly recommend this autobody shop.
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December 2023 by S S.
I went to Collision Pros and had some issues when I brought the car home. I didn't leave a very good review as I was not happy for a variety of reasons. Collision Pros reached out and asked me to bring the car back in. They fixed all the issues and were quite gracious about it. They also assisted me with a car rental issue thru AAA. Enterprise Roseville was not responsive when I reached out about my car drop off. Collision Pros offered to help me drop off at the Enterprise in Auburn. They discovered that Enterprise was not honoring my insurance, which enabled me to follow-up and saved me hundreds of dollars. I greatly appreciate the help.
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December 2023 by Phyllis L.
collision pros took very good care of me and my car during this ordeal. I can highly recommend them.
